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Mercedes-Benz of Morristown

Morristown, NJ

4.6
378 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 378 reviews

May 29, 2021

Always very efficient and premier service. Knowledgeable and friendly staff. Comfortable waiting lounge with large socially distant seating area. Good experience every time. Thank you More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

May 22, 2021

Alex Marshall and the entire team at MB of Morristown did an outstanding job servicing my MB. My vehicle was picked up, I was kept informed by Alex , and my vehicle was returned to me once service was comple More

by Frank Sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
May 26, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Alex and your experience with us!

May 21, 2021

I have had Mercedes cars for over 25 years and have always had excellent service from this dealership all the way down. My service adviser is awesome More

by ginny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Mercedes-Benz of Morristown responded

Thank you for being a long-time Mercedes-Benz of Morristown client and thank you for your recommendation. We appreciate your comments about your service advisor and experience with us!

April 28, 2021

Great service always! Willie Caldwell over the years have proven himself as professional. Courteous and will bend over backwards for the client. He's awesome to work it. More

by lcaltema19@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Willie Caldwell and your experience with us!

May 04, 2021 -

lcaltema19@gmail.com responded

Willie Caldwell Deserves the compliments!

April 21, 2021

That was a great service as usual.I brought my vehicle That was a great service as usual. I brought my vehicle for 80K service. Everything was done on time . I am very satisfied with the service and Chri More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Zielyk
Apr 26, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service advisor Chris and your experience with us.

April 20, 2021

The service department is why I keep buying Mercedes. I can always count on them to be there for me and my family. It’s been over 20 years and I am very happy with the group that provides excellent service More

by Lorraine.Mocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaushal Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherif Elfatatry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Marshal
Apr 26, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your patronage and your comments about your service advisor Alex Marshall.

April 15, 2021

Willie and the team are always very helpful. Once again they took care of my needs. Willie answered all my questions and made sure I was totally satisfied. More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! We appreciate your comments about your service advisor Wille Caldwell. You can self-schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super-friendly customer care agents at 973-525-1206.

April 09, 2021

Willie Caldwell is the best Service Manager we’ve ever worked with! Always satisfied and confident that the right work is getting done and done right. More

by Peter S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service advisor Willie Caldwell.

April 02, 2021

Julio took care of us and provided great and professional service. He got my car in for service and was done in the time given. No issues. More

by Harry S
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Apr 19, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service advisor Julio Pereira.

March 17, 2021

Good service. Detailed description of work done. NEVER SOLICIT UNNECESSARY WORK. Always get clean car back. Thank you very much for every body’s work. More

by Yuehfang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you.

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