Mercedes-Benz of Morristown

Mercedes-Benz of Morristown responded

Thank you so much for your loyalty and support over the past 25 years! We’re truly honored to have you as part of the Mercedes-Benz of Morristown family. It’s wonderful to hear that you’ve consistently had a great experience, and we’re proud to have team members like Scott K, Kaushal S, and Julio P, who are dedicated to delivering excellent professional service. Your trust means the world to us, and we look forward to continuing to exceed your expectations for years to come!

Mercedes-Benz of Morristown responded

Thank you for your kind words! We're so glad to hear that Alex was amazing and a pleasure to work with—he’s a valued member of our team here at Mercedes-Benz of Morristown. It’s great to know your car was repaired to perfection, as our service team takes pride in delivering the highest quality work. We truly appreciate your feedback and look forward to assisting you again in the future!

Mercedes-Benz of Morristown responded

Thank you for your outstanding review and for choosing Mercedes-Benz of Morristown for the purchase of your 2021 GLE 450! We're thrilled to hear that your experience was smooth, enjoyable, and completely stress-free. It’s wonderful to know that Nayem Hossain provided professional, knowledgeable, and genuinely helpful service throughout the process—he truly exemplifies our commitment to excellence. Your high recommendation and kind words mean so much to us. We're grateful for the opportunity to provide you with a fantastic dealership experience, and we look forward to serving you again in the future!

Mercedes-Benz of Morristown responded

Thank you for your kind words and for being a valued customer of Mercedes-Benz of Morristown! We're so pleased to hear that Willie Caldwell continues to provide professional service and makes you feel like a top priority—just as every customer should. Delivering a first-class experience is what we strive for, and it’s great to know Willie exemplifies that commitment. We truly appreciate your feedback and look forward to serving you again!

Mercedes-Benz of Morristown responded

We truly appreciate you taking the time to share your experience at Mercedes-Benz of Morristown! It’s wonderful to hear that Alex Marshall provided professional and helpful service, ensuring your concerns were addressed and giving you peace of mind. Our goal is always to provide a seamless and stress-free service experience, and we’re thrilled that Alex was able to solve your problem efficiently. We’ll be sure to pass along your kind words to him! Thank you again for your support. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

Mercedes-Benz of Morristown responded

We truly appreciate you taking the time to share your experience at Mercedes-Benz of Morristown! It’s great to hear that your salesman was kind and patient throughout your car-buying journey and that you’re happy with the Mercedes-Benz you purchased. We’re especially grateful that you chose to return to our dealership because of the exceptional service from our service department. Providing top-tier customer care is our priority, and we’re thrilled to have earned your trust and loyalty. Thank you again for your support! If there’s anything we can do for you inhttps://www.dealerrater.com/dp/9307/reviews# the future, please don’t hesitate to reach out. We look forward to serving you for years to come!

Mercedes-Benz of Morristown responded

We truly appreciate your kind words and are delighted to hear that Troy at Mercedes-Benz of Morristown provided fantastic service that went above and beyond your expectations! Delivering exceptional customer care is our priority, and we’re thrilled that Troy made such a positive impact on your experience. Thank you for choosing Mercedes-Benz of Morristown! If there’s anything we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

Mercedes-Benz of Morristown responded

We sincerely appreciate you choosing Mercedes-Benz of Morristown for your first service visit! It’s an honor to hear that you typically service your Mercedes-Benz SUV at Manhattan Mercedes in NYC, but had an outstanding experience with us. Providing top-tier service and customer care is our priority, and we’re thrilled we could exceed your expectations. Thank you for your support! We look forward to serving you again for all your future Mercedes-Benz service needs. If there’s anything we can assist you with, please don’t hesitate to reach out.

Mercedes-Benz of Morristown responded

Thank you for your feedback. We understand that service costs are an important consideration, and we strive to provide the highest level of care and value to our customers. At Mercedes-Benz of Morristown, we take pride in offering expert service from factory-trained technicians using state-of-the-art equipment and genuine Mercedes-Benz parts. While we recognize that vehicle maintenance is an investment, we are proud to have one of the lowest if not the lowest labor rates among Mercedes-Benz dealerships in the region. We appreciate your business and would be happy to discuss any concerns you may have. Please feel free to reach out to us directly, and we will do our best to assist you.