Mercedes-Benz of Midlothian - Service Center

Awesome. Scott was incredible to work with. Always on top of things, friendly, and an all around nice guy that took the time to go over everything. Scott was incredible to work with. Always on top of things, friendly, and an all around nice guy that took the time to go over everything. More

Service Department Travis was very professional and took the time to replace my headlight. I was a little nervous about the labor cost but he did it himself and only cha Travis was very professional and took the time to replace my headlight. I was a little nervous about the labor cost but he did it himself and only charged me for the bulb. I was in and out in about 20 minutes. More

Always a Great Experience This is my third service visit and so far you all are betting a thousand. I am 55 years old so in my lifetime I've made serval car purchases and had t This is my third service visit and so far you all are betting a thousand. I am 55 years old so in my lifetime I've made serval car purchases and had to deal with numerous dealerships for service and you all have out weighed them all. For two of my three service visits I've had the fortunate pleasure of dealing with Shaun Hagler and He's been nothing but proffesional and courteous. My hats off to Mercedes Benz Midlothian. More

Excellent service as usual! My car was attended to in a timely manner. The service staff was polite and professional as usual. I will not take my car anywhere else even though I My car was attended to in a timely manner. The service staff was polite and professional as usual. I will not take my car anywhere else even though I bought it here 11 years ago! More

A1 Service Excellent customer service by Travis. Travis kept in touch regarding the service and was very friendly and professional. He made my husband and I fee Excellent customer service by Travis. Travis kept in touch regarding the service and was very friendly and professional. He made my husband and I feel confident in leaving my vehicle with him. More

Satisfied Brian always does a great job. Good place to get service Have nothing else to say…so let’s forget the 25 word min. There. Brian always does a great job. Good place to get service Have nothing else to say…so let’s forget the 25 word min. There. More

MB supreme Every time I visit the dealership, I am pleased. They are patient and they listen. The work done on my perfect GLE300d is right on the mark. Thank Every time I visit the dealership, I am pleased. They are patient and they listen. The work done on my perfect GLE300d is right on the mark. Thank you and keep up the good work! More

Great job keep up the good work I brought my car in to get the 30K service, a state inspection, Navi upgrade, and reference lines on my backup camera. I was very pleased with the 30 I brought my car in to get the 30K service, a state inspection, Navi upgrade, and reference lines on my backup camera. I was very pleased with the 30K service, complementary state inspection and honoring the earlier in year coupon for the Navi upgrade. I've seen differences in the display and in gas mileage. I got 32.2 mpg Saturday traveling home from Baltimore. Best yet! I was disappointed to learn my particular car does not support reference lines on the back up camera. My Nissan Altima had them and that car cost half of what the Benz does. But thanks for trying. Shaun kept me informed of the progress all the way so I was able to leave the dealership and get other things done. More

Brian Parker is Fantastic Even when I get the news that a gasket needs to be replaced and it will cost more than $1000 I am confident that it needs to be done because I have to Even when I get the news that a gasket needs to be replaced and it will cost more than $1000 I am confident that it needs to be done because I have total confidence in the person delivering the message - Brian Parker. He has proven, and continues to prove, that he is conscientious, reliable, and trustworthy. He is the reason I have not sought service anywhere else. More

Good quality customer service Excellent customer service. Everything was so easy to do. From making the appointment, scheduling a loaner, and picking up when done. I will highly re Excellent customer service. Everything was so easy to do. From making the appointment, scheduling a loaner, and picking up when done. I will highly recommend his dealership to others. More