Mercedes-Benz of Midlothian - Service Center
Midlothian, VA
1,079 Reviews of Mercedes-Benz of Midlothian - Service Center
Outstanding service reps Took my car in for an evaluation and it was fixed on the spot and I was given a loaner car even though I did not have an appointment for the service. Took my car in for an evaluation and it was fixed on the spot and I was given a loaner car even though I did not have an appointment for the service. Scott and Brian are the best reps I have ever dealt with More
SL550 Service The only issue I have is that no one informed me of the action taken to resolve the problem of a possible engine misfire that I experienced on the way The only issue I have is that no one informed me of the action taken to resolve the problem of a possible engine misfire that I experienced on the way to my service appointment. Performance was back to normal when I left but I would have preferred to talk with a technician to know more about the cause, the solution and any safeguards I should exercise. More
Professionalism! We were provided with a car with which to us while ours was being serviced. They go above and beyond to provide outstanding service. We will defin We were provided with a car with which to us while ours was being serviced. They go above and beyond to provide outstanding service. We will definitely always use Mercedes Benz of Midlothian as our dealer for purchasing a new car or having one serviced! More
Excellent Great service and excellent job. Got me in and out same day service. Excellent pricing. Very competitive. Friendly staff. Clean service department. Th Great service and excellent job. Got me in and out same day service. Excellent pricing. Very competitive. Friendly staff. Clean service department. Thanks Shaun my service advisor. More
Battery change Service was excellent and my husband and I were greeted at the door. The waiting area was awesome and everyone treated us with courtesy and respect, Service was excellent and my husband and I were greeted at the door. The waiting area was awesome and everyone treated us with courtesy and respect,. More
Merry Mercedes! Thanks Brian and the service department. I came in yesterday for an A service. Quick easy. Just fabulous. And ..... My car was sparkling clean. Ha Thanks Brian and the service department. I came in yesterday for an A service. Quick easy. Just fabulous. And ..... My car was sparkling clean. Happy New Year. More
Excellent work I always get good service at this dealership. Everyone is so friendly and a just love the text message notifications. Once all is done I received my t I always get good service at this dealership. Everyone is so friendly and a just love the text message notifications. Once all is done I received my truck nice and clean. More
Check Up Just purchased vehicle and wanted to bring in for a thorough overview. The team provided excellent service, feedback and insight. I felt that the se Just purchased vehicle and wanted to bring in for a thorough overview. The team provided excellent service, feedback and insight. I felt that the service team were earnest and genuine in their efforts. More
Very reliable with no hassle Always make you feel important. Travis was very helpful. Always call back immediately and car is always cleaned with service. Will always go back to t Always make you feel important. Travis was very helpful. Always call back immediately and car is always cleaned with service. Will always go back to this dealership. More
Service review Staff was very friendly, attentive and professional. Summarized repairs to be done before I left service department. Repairs were completed as request Staff was very friendly, attentive and professional. Summarized repairs to be done before I left service department. Repairs were completed as requested and car was ready when we arrived. More