Mercedes-Benz of Midlothian - Service Center

Awesome Service Brian was a great service advisor! He got me in and out in a timely manner. Excellent Service! I’m coming back for sure! Thanks Brian was a great service advisor! He got me in and out in a timely manner. Excellent Service! I’m coming back for sure! Thanks More

Service at the front end As soon as I was inside the service garage, I was approached by a young man who was courteous and assured that I would be comfortable as I waited for As soon as I was inside the service garage, I was approached by a young man who was courteous and assured that I would be comfortable as I waited for the service of my vehicle. He was fantastic from the moment I arrived until my departure. More

Friendly Efficient Service We left our car for routine service. We had a rental car to do errands while we waited. Travis gave us a call when the car was finished, and it was We left our car for routine service. We had a rental car to do errands while we waited. Travis gave us a call when the car was finished, and it was waiting for pick up when we got back. We had some concierge service to answer questions about some of the features on our car that was very helpful. More

Car buying/service. Was very pleased with the service and car buying process. Has been pleased with the service and car buying process since the purchase. Still pleased w Was very pleased with the service and car buying process. Has been pleased with the service and car buying process since the purchase. Still pleased with the service and car buying process. More

My car’s ..what I call her annual physical As usual they do a wonderful job. Travis welcomed me and listened to me to see what my concerns, if any, might be. Over all the years I owned other ma As usual they do a wonderful job. Travis welcomed me and listened to me to see what my concerns, if any, might be. Over all the years I owned other makes of car, I felt intimidated when I took my car in for service, especially when I owned a Cadillac. But ever since I’ve owned or leased a Mercedes, l feel totally at home. CH Midlothian, Virginia More

Cindy The service and staff was awesome. I received a text once they received my car and when I picked up it was available in a timely manner. The service and staff was awesome. I received a text once they received my car and when I picked up it was available in a timely manner. More

Great personnel All staff were great and very helpful. All treated me with respect answered my questions and provided excellent service. I find this 25 word minimum q All staff were great and very helpful. All treated me with respect answered my questions and provided excellent service. I find this 25 word minimum quite annoying and feel I should be able to express myself in as many OR as few words as I see fit. This needs to be changed or I will no longer participate in these evaluations. More

Great experience with this delearship Had a great experience getting our vehicle serviced here. Took care of all our vehicle items promptly and effectively. Would highly recommend this d Had a great experience getting our vehicle serviced here. Took care of all our vehicle items promptly and effectively. Would highly recommend this dealership for both purchasing and servicing your vehicle. More

Always great service! Shaun Hagler is awesome! His customer service is on point 100% of the time and really makes me feel as though I am his only customer. I wouldn't take Shaun Hagler is awesome! His customer service is on point 100% of the time and really makes me feel as though I am his only customer. I wouldn't take my car anywhere else! More

malik Good people, good place to take your vehicle, good customer service skills and really fast workers. I really said thank you so much and my highly reco Good people, good place to take your vehicle, good customer service skills and really fast workers. I really said thank you so much and my highly recommendation More