Mercedes-Benz of Midlothian - Service Center

Everyone at the dealearship is always helpful and nice. Told Mr. Hagler and the cashiers that Moore Cadillac dealership in Richmond needs to take lessons on customer service from Midlothian Mercedes. Thank Told Mr. Hagler and the cashiers that Moore Cadillac dealership in Richmond needs to take lessons on customer service from Midlothian Mercedes. Thank you all for great service every time we come in!!! More

Great service Shaun worked me in for an inspection and routine service on short notice because we were going out of town. . Greatly appreciate his going out of his Shaun worked me in for an inspection and routine service on short notice because we were going out of town. . Greatly appreciate his going out of his way to accommodate us. Great job. More

Satisfied Dealership has best customer service around. Everyone from the sales people to the service team makes you feel like a valued customer. I have been to Dealership has best customer service around. Everyone from the sales people to the service team makes you feel like a valued customer. I have been to a number of dealerships in the area and none have customer service like Mercedes-Benz of Midlothian. More

Yearly service Thoughtful, complete and technically well done yearly service. Coffee was great. Inspection done. Reset my clock. Minimum wait to have car assess Thoughtful, complete and technically well done yearly service. Coffee was great. Inspection done. Reset my clock. Minimum wait to have car assessed. Worth the cost. More

Excellent service. My car was finished when promised. I have never had a bad experience working with Scott Lambert. He is friendly, reliable and trustworthy. I can depend on him to give my car his persona I have never had a bad experience working with Scott Lambert. He is friendly, reliable and trustworthy. I can depend on him to give my car his personal attention. More

Uber pleased Seamless level of professionalism from everyone involved with my service appointment. Most appreciative of Herculean effort to keep me and my "07" MB Seamless level of professionalism from everyone involved with my service appointment. Most appreciative of Herculean effort to keep me and my "07" MB on the road! More

Happy customer The Service was fast and done right and the staff was very kind and the building was very clean and welcoming Will come back again The Service was fast and done right and the staff was very kind and the building was very clean and welcoming Will come back again More

Good service I brought my vehicle in for some service work and was dealt with in a very professional manner. Everything was done and ready when promised. This was I brought my vehicle in for some service work and was dealt with in a very professional manner. Everything was done and ready when promised. This was my first time bringing my vehicle to this dealership and I shall return. More

Light adjustment Thank you for your service! Time management skills were excellent. Thanks to Shaun! The staff was customer friendly. Food and drinks were provided as Thank you for your service! Time management skills were excellent. Thanks to Shaun! The staff was customer friendly. Food and drinks were provided as you wait. More

Remarkable Service. This was an excellent experience, I was very satisfied with the overall service. Brian Parker was my service coordinator and he did a superb job. Grea This was an excellent experience, I was very satisfied with the overall service. Brian Parker was my service coordinator and he did a superb job. Great work Team Mercedes-Benz! More