Mercedes-Benz of Midlothian - Service Center

Experience exceeded expectations I received an appointed time of which was well within reasonable..Great communication from my Service Advisor and timely service at Fair price.. High I received an appointed time of which was well within reasonable..Great communication from my Service Advisor and timely service at Fair price.. Highly recommend.. More

Great customer care, impeccable service The team at the dealer was quick, professional, received my car, gave me a loaner for the day, and once all was ready I came to pick it up, it was all The team at the dealer was quick, professional, received my car, gave me a loaner for the day, and once all was ready I came to pick it up, it was all cleaned up inside and out, again courteous and speedy service. Definitely recommend it. More

Great Service Great all around service, great comfortable facilities. Michael Moore is great to deal with and he is very courteous and helpful. Location ea Great all around service, great comfortable facilities. Michael Moore is great to deal with and he is very courteous and helpful. Location easy to find! More

Professional The sales and service departments are simply stellar. This is my preferred dealership to work with, and I drive MB today because the dealer experience The sales and service departments are simply stellar. This is my preferred dealership to work with, and I drive MB today because the dealer experience is as good as the cars! More

$30k in maintenance over 3 years, under 15k miles driven worst place I have ever dealt with hands down. $30,000 thrown at problems they never resolved on a common vehicle. Diesel Sprinter Van with less than worst place I have ever dealt with hands down. $30,000 thrown at problems they never resolved on a common vehicle. Diesel Sprinter Van with less than average miles. We ended up trashing the vehicle and buying two Fords and an Isuzu as replacements. Truck looked great but would not stay running for any amount of money I paid them. I would recommend public transportation before I purchased or let these guys touch a vehicle of mine again. If it was not repairable, why drain a good customers wallet? More

Thank you Mike! Outstanding service was provided by Mike Moore. He took our vehicle in and provided us with a loaner while our vehicle was serviced. Service was perfo Outstanding service was provided by Mike Moore. He took our vehicle in and provided us with a loaner while our vehicle was serviced. Service was performed, and our car was returned in a timely manner, as well as surprising us with a courtesy car wash. Thank you Mike! More

Winnebago View Sprinter Work accomplished: Air bag recall, replace #2 glow club and state inspection. Scheduled appointment arrived a little early they got us in and out Work accomplished: Air bag recall, replace #2 glow club and state inspection. Scheduled appointment arrived a little early they got us in and out in about 2 hours all work accomplished with no issues....Ain't that nice! Ask for Brian Parker....Great Service Mgr! More

Great customer service Wonderful company for doing business with. Was greeted with a Genuine Smile by every employee I came on contact with and they all were willing to Wonderful company for doing business with. Was greeted with a Genuine Smile by every employee I came on contact with and they all were willing to help. The business was very cleaned and organized with exceptional waiting areas which consisted of two floors. Travis Melton was my service advisor and he was very professional and answered all my questions. I received text updates as well as a personal visits on the status of my vehicle service. I would definitely be coming back here for my vehicle service on the future. A very satisfied customer, Tim More

Smooth experience Greeted promptly and service was done in a timely manner. Shuttle service to and from the dealer was provided. Additional items and status of vehicle Greeted promptly and service was done in a timely manner. Shuttle service to and from the dealer was provided. Additional items and status of vehicle were provided. I felt that I was involved and had control even if not present. More

Great service I have the best service adviser in Michael Moore. He has always done a great job for me. It’s not very common that you receive the level of service I have the best service adviser in Michael Moore. He has always done a great job for me. It’s not very common that you receive the level of service that Michael Moore provides. He will stay in touch with you with updates on your vehicle and he delivers on his promises. More