Mercedes-Benz of Midlothian - Service Center

Merry Mercedes! Thanks Brian and the service department. I came in yesterday for an A service. Quick easy. Just fabulous. And ..... My car was sparkling clean. Ha Thanks Brian and the service department. I came in yesterday for an A service. Quick easy. Just fabulous. And ..... My car was sparkling clean. Happy New Year. More

Excellent work I always get good service at this dealership. Everyone is so friendly and a just love the text message notifications. Once all is done I received my t I always get good service at this dealership. Everyone is so friendly and a just love the text message notifications. Once all is done I received my truck nice and clean. More

Check Up Just purchased vehicle and wanted to bring in for a thorough overview. The team provided excellent service, feedback and insight. I felt that the se Just purchased vehicle and wanted to bring in for a thorough overview. The team provided excellent service, feedback and insight. I felt that the service team were earnest and genuine in their efforts. More

Very reliable with no hassle Always make you feel important. Travis was very helpful. Always call back immediately and car is always cleaned with service. Will always go back to t Always make you feel important. Travis was very helpful. Always call back immediately and car is always cleaned with service. Will always go back to this dealership. More

Service review Staff was very friendly, attentive and professional. Summarized repairs to be done before I left service department. Repairs were completed as request Staff was very friendly, attentive and professional. Summarized repairs to be done before I left service department. Repairs were completed as requested and car was ready when we arrived. More

annual inspection, check tires and replace brake fluid Jay Mitchell was friendly, efficient and professional. He reviewed the maintenance schedule for my vehicle and reminded me to change the brake fluid. Jay Mitchell was friendly, efficient and professional. He reviewed the maintenance schedule for my vehicle and reminded me to change the brake fluid. He kept me fully informed as the work was being done to my vehicle during a busy period for the shop. He could not have been more gracious. More

Always excellent. Anytime I have a reason to come in, its always a good experience. Brian is always there to help with a smile on his face. Even if I just drop in with Anytime I have a reason to come in, its always a good experience. Brian is always there to help with a smile on his face. Even if I just drop in with a question, without an appointment. More

Schedule A service I appreciate the accommodating nature of the service and commitment of the people at Mercedes of Midlothian. Kathleen Pierson graciously picked up an I appreciate the accommodating nature of the service and commitment of the people at Mercedes of Midlothian. Kathleen Pierson graciously picked up and returned my 2014 Mercedes because of some of the health issues I have. The service center explained what they were doing and discussed with me an option I needed to consider. I was very pleased with their service and the respect and courtesy that was shown. Bob Bailey More

Scott and the Maint. Team are outstanding I appreciate the speed and excellent service rendered by MB of Midlothian. The office staff from the lady with the haircut (Jo) and Amanda are top not I appreciate the speed and excellent service rendered by MB of Midlothian. The office staff from the lady with the haircut (Jo) and Amanda are top notch. Thanks for the lady at the front desk (who assisted with my emergency appt) and Natalie for exceeding my client experience expectations. V. Ashley More

Exceptional support always have great service when coming to the dealership. Brian is especially cognizant of customers needs and is always willing to go the extra mile. always have great service when coming to the dealership. Brian is especially cognizant of customers needs and is always willing to go the extra mile. More