Mercedes-Benz of Midlothian - Service Center

MB supreme Every time I visit the dealership, I am pleased. They are patient and they listen. The work done on my perfect GLE300d is right on the mark. Thank Every time I visit the dealership, I am pleased. They are patient and they listen. The work done on my perfect GLE300d is right on the mark. Thank you and keep up the good work! More

Great job keep up the good work I brought my car in to get the 30K service, a state inspection, Navi upgrade, and reference lines on my backup camera. I was very pleased with the 30 I brought my car in to get the 30K service, a state inspection, Navi upgrade, and reference lines on my backup camera. I was very pleased with the 30K service, complementary state inspection and honoring the earlier in year coupon for the Navi upgrade. I've seen differences in the display and in gas mileage. I got 32.2 mpg Saturday traveling home from Baltimore. Best yet! I was disappointed to learn my particular car does not support reference lines on the back up camera. My Nissan Altima had them and that car cost half of what the Benz does. But thanks for trying. Shaun kept me informed of the progress all the way so I was able to leave the dealership and get other things done. More

Brian Parker is Fantastic Even when I get the news that a gasket needs to be replaced and it will cost more than $1000 I am confident that it needs to be done because I have to Even when I get the news that a gasket needs to be replaced and it will cost more than $1000 I am confident that it needs to be done because I have total confidence in the person delivering the message - Brian Parker. He has proven, and continues to prove, that he is conscientious, reliable, and trustworthy. He is the reason I have not sought service anywhere else. More

Good quality customer service Excellent customer service. Everything was so easy to do. From making the appointment, scheduling a loaner, and picking up when done. I will highly re Excellent customer service. Everything was so easy to do. From making the appointment, scheduling a loaner, and picking up when done. I will highly recommend his dealership to others. More

pleasant with regular updates Ralph and Jay are great! I would definitely recommend MB of Midlothian to anyone. Jay kept me well informed as to regular updates and where my vehic Ralph and Jay are great! I would definitely recommend MB of Midlothian to anyone. Jay kept me well informed as to regular updates and where my vehicle was in the service process. More

My Mercedes Benz Midlothian Mercede-Benz is the best. State of the art building. Professional staff and service members. One I really tip my hat to is Travis. Great G Midlothian Mercede-Benz is the best. State of the art building. Professional staff and service members. One I really tip my hat to is Travis. Great Guy! More

First service on new vehicle I was very pleased with the service and the kind help from the Service Manager in going over details that I had forgotten. He told me how to get the I was very pleased with the service and the kind help from the Service Manager in going over details that I had forgotten. He told me how to get the most from my service agreement and genuinely cared about making sure I understood what I needed to know. It was fast and easy and the loaner car was greatly appreciated and made getting the work done a breeze. More

Excellent Service My service adviser, Travis Melton kept me updated. My car was detailed and looked like it did when I drove it off the lot in 2007. My service adviser, Travis Melton kept me updated. My car was detailed and looked like it did when I drove it off the lot in 2007. More

Excellent service. Travis is a very good customer oriented guy. He helped me a lot. Services was done in a satisfactory manner Thanks for your excellent services Travis is a very good customer oriented guy. He helped me a lot. Services was done in a satisfactory manner Thanks for your excellent services More

Great Service! Was a quick and easy drop off and service completed earlier than expected. No problems at all!! Loaner car was also excellent and allowed me to get Was a quick and easy drop off and service completed earlier than expected. No problems at all!! Loaner car was also excellent and allowed me to get to work while service was being completed. More