Back

Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,137 Reviews

1,137 Reviews of Mercedes-Benz of Midlothian - Service Center

Sort by
June 01, 2020

Alan Mansfield took car of a battery problem and fixed it What impressed me most was Alan Mansfield. He listened, and kept me informed through the process of the work being done and the costs. I would like More

by greg_peters1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
May 19, 2020

Outstanding! I have been a customer of this dealership for many years. Outstanding customer service keeps me returning to this dealership. Travis Melton is my se More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Trenton, Service Cashier (apologize I don't know her name but she was very polite and helpful)
May 15, 2020

Sean was awesomeKept me on in the loop regarding the Sean was awesome Kept me on in the loop regarding the status my recall. Had a beautiful loaner, my car was returned to me immaculate More

by Memphis395
Recommend Dealer
Yes
Employees Worked With
Seam6, Ryan Pulley
May 09, 2020

Above and beyond customer service Outstanding experience working with service for a tire issue. Was in and out in an hour. Thank you Robert, Doug, Sean and the techs!! Always a pleasur More

by Rachel Oppelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Friend, Robert Harman, Doug Mangas
April 30, 2020

Excellent customer service Brian Parj Ker in the service department went the extra mile to help us resolve a brakes issue on a recently purchased vehicle but personally giving More

by Jack B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
April 30, 2020

As always Midlothian MB service is about assuring the customer issues are resolved. Thank you for your kind service. Continue forward serving well with greatness. More

by Dr Tucker
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
April 15, 2020

Travis was accommodating and I was provided with a loaner vehicle, which made it easier to get my errands done throughout the day. Everyone was so kind and helpful from the moment I dropped off my car to the More

by Rebecca Tafoya
Recommend Dealer
Yes
Employees Worked With
Travis Melton
April 10, 2020

Had a slow leak in tire I had a slow leak in tire and MB of Midlothian took me in immediately with no appointment. I was in an out within and hour and a half with the tire r More

by jprswinn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
April 10, 2020

Professioal team and Great service. Very nice loaner car. Completed the service sooner than I expected. Travis made it easy! I would recommend this dealer to anyone. More

by scott
Recommend Dealer
Yes
Employees Worked With
Travis Melton
April 04, 2020

Service They provided A Service for my GLK 2011; replaced my battery and a left low beam light. Brian keeps my car light new. Your mechanics they do an supe More

by Go for IT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in Service; Mechanic; Amanda cashier
...
86
...