Mercedes-Benz of Midlothian - Service Center

Travis was great to work with! He was very patient with me and my questions. I had several questions about my service B and why my vehicle didn’t notify me of service A me and my questions. I had several questions about my service B and why my vehicle didn’t notify me of service A More

Very thorough in there attention to detail. Professional atmosphere where I felt comfortable and appreciated. Really honest feel to the service. Didn't feel that I was being scammed. Very happy with the vis atmosphere where I felt comfortable and appreciated. Really honest feel to the service. Didn't feel that I was being scammed. Very happy with the visit and will return. More

All at the dealership are consummate professionals, very helpful, and a pleasure to work with. Management, sales, and service work seamlessly together to provide an exceptional customer experience. helpful, and a pleasure to work with. Management, sales, and service work seamlessly together to provide an exceptional customer experience. More

J D Martz was perfect and everything was done on time - and my car was cleaned when it was brought to me. No one else has ever worked on MY car and my car was cleaned when it was brought to me. No one else has ever worked on MY car More

Alan Mansfield was great! He went above and beyond to take care of me, a new MB owner. I appreciated his extra effort very much! take care of me, a new MB owner. I appreciated his extra effort very much! More

Travis is always friendly, enthusiastic and very helpful. He responds to texts promptly and explains any issue with my vehicle to me comprehensibly I have always had a positive experience with this dealers He responds to texts promptly and explains any issue with my vehicle to me comprehensibly I have always had a positive experience with this dealership and the service they provide. More

Great serviceBrian Parker is amazing, he is always in Great service Brian Parker is amazing, he is always in top of all our needs and provide us with the best experience, excellent communication with us Great service Brian Parker is amazing, he is always in top of all our needs and provide us with the best experience, excellent communication with us More

The service I received was great. My experience with Mercedes-Benz of Midlothian has been top notch. The service team was very helpful and addressed all of my concerns Mercedes-Benz of Midlothian has been top notch. The service team was very helpful and addressed all of my concerns More

Satisfied as always. Travis always ensures I am informed of what’s going on, what is going to cost and what the recommendations are if any. Daphne love my Mercedez of what’s going on, what is going to cost and what the recommendations are if any. Daphne love my Mercedez More

I came in to get a state inspection on my SLK 300. The service manager was not able to see me when I first arrived. However, he was very apologetic and took care of me. I felt good about the environment service manager was not able to see me when I first arrived. However, he was very apologetic and took care of me. I felt good about the environment and will return for future service. More