Mercedes-Benz of Midlothian - Service Center

Excellent service. Travis is a very good customer oriented guy. He helped me a lot. Services was done in a satisfactory manner Thanks for your excellent services Travis is a very good customer oriented guy. He helped me a lot. Services was done in a satisfactory manner Thanks for your excellent services More

Great Service! Was a quick and easy drop off and service completed earlier than expected. No problems at all!! Loaner car was also excellent and allowed me to get Was a quick and easy drop off and service completed earlier than expected. No problems at all!! Loaner car was also excellent and allowed me to get to work while service was being completed. More

Great Travis was a good listener and attentive. As soon as he found that the problem was going to take longer to fix , Travis immediately found me a loaner Travis was a good listener and attentive. As soon as he found that the problem was going to take longer to fix , Travis immediately found me a loaner vehicle. More

I was treated like royalty. I love my Mercedes Benz, but I would not purchase another one if your service department was not up to expectation. However, they are!! Best car I h I love my Mercedes Benz, but I would not purchase another one if your service department was not up to expectation. However, they are!! Best car I have ever owned, best service I have ever received. More

Great mechanics and service! Always take my car there for all service! Their service is great! Friendly and helpful always keeps you up to date about service being done! Always take my car there for all service! Their service is great! Friendly and helpful always keeps you up to date about service being done! More

Problem Solved! I had a 4" nail puncture one of my tires and needed immediate service. The dealership got me right in. My vehicle was ready when I need it. I had a 4" nail puncture one of my tires and needed immediate service. The dealership got me right in. My vehicle was ready when I need it. More

Personal Service Great personal service with service representative and mechanic. They explain the service/repairs in great detail in which anyone can understand. Kee Great personal service with service representative and mechanic. They explain the service/repairs in great detail in which anyone can understand. Keep up the good work guys. More

Smooth experience The work was done in exceptional manner. The company brought me home and picked me up after work was completed. Attention was given to my concerns whi The work was done in exceptional manner. The company brought me home and picked me up after work was completed. Attention was given to my concerns which otherwise would have gone unattended. More

Great service The service rep was personable, courteous, professional, understood and showed concern for my problem, and ensured that all was accomplished to my sat The service rep was personable, courteous, professional, understood and showed concern for my problem, and ensured that all was accomplished to my satisfaction. The maintenance tech went to great lengths to ensure that the problem was completely resolved. Overall I was made to feel that I was a valued client and that my vehicle was in capable and caring hands. I strongly endorse this service department to anyone. More

replace front shocks and struts Limped my 2009 E550 4-matic into the dealership with a broken front shock absorber. Brian parker took care of me immediately, arranged for a loaner a Limped my 2009 E550 4-matic into the dealership with a broken front shock absorber. Brian parker took care of me immediately, arranged for a loaner and kept me informed of the repair status. It took a couple of days to get the parts and complete the repairs, but i had the loaner the whole time. the car came back fixed properly, cleaned and washed. Service at this dealership is excellent. First rate! More