Mercedes-Benz of Midlothian - Service Center

Thank you Ms. Fitz! You are an awesome service advisor, thorough and pleasure to work with. Fitz! You are an awesome service advisor, thorough and pleasure to work with. More

Scott Lambert is an outstanding service advisor! He does a great job communicating and assisting clients! He does a great job communicating and assisting clients! More

Service was fine but prices have skyrocketed. “B” service is now $1100. Way too much. “B” service is now $1100. Way too much. More

Excellent maintenance service. Scott is thorough and efficient and kept me updated on progress. Would recommend to others. Scott is thorough and efficient and kept me updated on progress. Would recommend to others. More

Special shoutout to Michelle Goodman who followed up with us to see if we needed any maintenance on our spare Mercedes C300. Working with this dealership's service department in Midlothian experience has bee us to see if we needed any maintenance on our spare Mercedes C300. Working with this dealership's service department in Midlothian experience has been the best. I was a previous Broad St customer but my service advisor retired and the other guys were not as customer oriented. Since moving my business to Midlothian location, Alan Mansfield, hands down has been the best advisor I've worked with since owning a Mercedes for over 12 years. Alan is prompt and exhibits excellent customer service and his team always resolves any issues with quality and promptness. Thx Alan Mansfield & Michelle Goodman!! More

Way over priced, a diagnostic is almost 300 dollars. This is something that is done for free at most auto zones. They charge a ridiculous amount in labor for regular oil change services I paid 1400 doll This is something that is done for free at most auto zones. They charge a ridiculous amount in labor for regular oil change services I paid 1400 dollars for labor on an oil change and air filter change More

The scheduling service process was easy and convenient. The service advisor was friendly and professional. The service advisor was friendly and professional. More

Great service. Cheyne was great to work with he kept me well informed of the repairs and service. Cheyne was great to work with he kept me well informed of the repairs and service. More

Ragina Was amazing thanks to her i will definitely be coming back. She’s helpful coming back. She’s helpful More

Service was off the Hook! ! Excellent!! I like the video from the technician showing what was done and the inspection of my vehicle, what a great way to be apart of the experi ! Excellent!! I like the video from the technician showing what was done and the inspection of my vehicle, what a great way to be apart of the experience. Whomever came up with this idea is serious about customer participation and service .. Mercedes for me is in a class of its own . I will never by any other brand .. you have a customer for life ! More