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Mercedes-Benz of Midlothian
Midlothian, VA
1,464 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,464 reviews
August 27, 2020
Everything was great I love my car. He did a great job getting me in my new car thanks so much. Plus it was a birthday gift to me getting me in my new car thanks so much. Plus it was a birthday gift to me More
by Irvinscott
Employees Worked With
August 27, 2020
I drive across town from Richmond because I am so satisfied with the quality of assistance I receive. Always top notch service and great communication. Thank you for all of your hard work! satisfied with the quality of assistance I receive. Always top notch service and great communication. Thank you for all of your hard work! More
by Ankur
August 25, 2020
Chris was fantastic searching for our car and handling all the details getting it ready for us.The paperwork was easy and everything ran smoothly all the details getting it ready for us.The paperwork was easy and everything ran smoothly More
by Charlesjraab
August 24, 2020
Took car in for state inspection. Not only was that accomplished, the service included a car wash and interior vacuumed. Looked like a new car. Thank you gentlemen. Dee Hall accomplished, the service included a car wash and interior vacuumed. Looked like a new car. Thank you gentlemen. Dee Hall More
by Dee.hall
Employees Worked With
August 21, 2020
We are very pleased with our service experience with Mercedes Benz Midlothian. From the first call to schedule the work through to the billing process. Two thumbs up! Mercedes Benz Midlothian. From the first call to schedule the work through to the billing process. Two thumbs up! More
by james.woods
Employees Worked With
Alan
August 20, 2020
Loaner car for service available as promised, invoice slightly lower than expected and completed earlier than anticipated. What else can I ask for?? Great jo and great people! slightly lower than expected and completed earlier than anticipated. What else can I ask for?? Great jo and great people! More
by Jimco5
Employees Worked With
Travis Melton
August 18, 2020
Professional courteous service. Alan was extremely helpful and kept me informed about the status of my vehicle. Upon my arrival to pick up my vehicle it was ready and parked out front. Service is A1 helpful and kept me informed about the status of my vehicle. Upon my arrival to pick up my vehicle it was ready and parked out front. Service is A1. More
by Intoknights
Employees Worked With
Alan
August 18, 2020
Had an appointment for state inspection and Travis Melton took very good care of the process. Many thanks Travis! The service department is the best. took very good care of the process. Many thanks Travis! The service department is the best. More
by Ccheshire
Employees Worked With
Travis Melton
August 08, 2020
Chris Moss is an excellent sales person. 2nd car i have purchased from him and both have been a great experience. He cares about his customers. purchased from him and both have been a great experience. He cares about his customers. More
by J_henderson63
Employees Worked With
Chris Moss
August 06, 2020
Inspection I took my Mercedes in for it's first 10 thousand miles maintenance and inspection. Everything went well. I was even giving a loaner because I droppe I took my Mercedes in for it's first 10 thousand miles maintenance and inspection. Everything went well. I was even giving a loaner because I dropped my Mercedes the day before. Thank you. More
by deedee_donald
Employees Worked With
Sean Freund
