Mercedes-Benz of Midlothian

5 for excellent service experiences with advisor Matt Webb whom communicates well and explains all service issues and price in detail.All my needs were met and the delivery of my car after service comple Webb whom communicates well and explains all service issues and price in detail.All my needs were met and the delivery of my car after service completion was as promised, also the price was as promised. More

Brought my 2003 SL500 in for service with multiple malfunction codes showing. Ryan was very helpful with getting the car back into safe operating condition and made several recommendations regarding malfunction codes showing. Ryan was very helpful with getting the car back into safe operating condition and made several recommendations regarding the necessity for certain repairs. Jessica helped me immensely with acquiring new tail lights. She even brought the lights in just for me to look at before purchasing with no obligation to buy. Mercedes of Midlothian is nearly 40 miles away but I consider the drive to be worth it for the great service they provide. More

Just returned from a visit to the Mercedes Benz Dealership on Midlothian Turnpike for service on my 2008 ML320CDI. As always, Brian Parker performed his magic and had my car ready for pick-up earl Dealership on Midlothian Turnpike for service on my 2008 ML320CDI. As always, Brian Parker performed his magic and had my car ready for pick-up early in the morning. The car drives like new (53,000 miles) and it was washed and cleaned inside and out. I really appreciate the extra mile this dealership goes to ensure customer satisfaction. Thanks again to Brian Parker and the entire service department for a job well done! More

We've been treated "truly exceptional" at Mercedes-Benz, Midlothian. This dealership has proven to us they are far above the rest. From sales to the service, these people are doing it right. Mercedes-Benz, Midlothian. This dealership has proven to us they are far above the rest. From sales to the service, these people are doing it right. We have been loyal customers for 3 years and Kudos to the mechanic that works on our car, he is the best. We brag on you guy's all the time. The car caught us and Brian has kept us. We do enjoy the ride...Thanks! More

My wife and I had been looking at certified pre-owned Mercedes in Yorktown. Unfortunately, we could not find the colors we wanted. We were going to Richmond for the weekend so we looked at the Midlothi Mercedes in Yorktown. Unfortunately, we could not find the colors we wanted. We were going to Richmond for the weekend so we looked at the Midlothian Mercedes Website. It was exceptional and we saw a car we thought we would like. We made an appointment for the next day with Chris Dail, the site manager- -and a very good salesman. Chris could not have done a better job of representing Mercedes and his dealership! We were sold on the car at first sight. However, the real selling point is the Mercedes Certified Pre-Owned Warranty program. We got a great car with the knowledge that we could properly maintain it economically in the future. Chris made us a great deal and then Dawnn Holly did an exceptional job of completing the paperwork. We could not be happier with the car and the outstanding experience at Midlothian Mercedes. More

The experience of purchasing a new car can be overwhelming even for the most prepared consumer. To purchase a new Mercedes Benz can increase the consumer's anxiety level due to the excitement an overwhelming even for the most prepared consumer. To purchase a new Mercedes Benz can increase the consumer's anxiety level due to the excitement and expectations of purchasing one of the top (if not the top) luxury vehicles ever made. Purchasing from an experienced, "customer first" dealership with top-notch personnel (sales representatives, financial department, detail shop, and parts department) makes the buying experience quite pleasant and hassle free. This dealership is one of the best I have experienced (this is my 4th Mercedes-Benz) and I have purchased Mercedes Benz from different dealerships around the globe. Mr. Chris Dail was the sale representative and I could not be more pleased with his dedication, professionalism, genuine concern, and determination to get me the exact Mercedes Benz that I wanted. He was GREAT! If you are looking for a Great dealership to purchase your next Mercedes Benz, go see Mr. Chris Dail at Mercedes-Benz of Midlothian....don't just take my word, go see for yourself! More

Brian makes a chore quiet pleasant! He always make you feel like you are his only customer. I wish more companies had employees that have good customer skills like Brian does. He always remembers your nam feel like you are his only customer. I wish more companies had employees that have good customer skills like Brian does. He always remembers your name and some personal info about your personal life.l More

I bought my second vehicle from Mercedes-Benz of Midlothian and just like the first time, it was a wonderful experience. My salesperson, Ralph was very knowledgeable and extremely helpful. The sales Midlothian and just like the first time, it was a wonderful experience. My salesperson, Ralph was very knowledgeable and extremely helpful. The sales manager, Steven Baker went above and beyond to ensure my buying experience was positive and even enjoyable. I will definitely recommend this dealership and will be buying my next car from there as well! Thanks! More

Chris was a pleasure to deal with, very knowledgeable and friendly. We were given a thorough description of the vehicle and available options. When we decided on a model, the dealership was able to locate an friendly. We were given a thorough description of the vehicle and available options. When we decided on a model, the dealership was able to locate and receive a vehicle with our exact requirements in a very short period of time. Purchase and pick up was seamless. Chris took the time to thoroughly go over all of the features of the vehicle before we drove away. Enjoyable experience and great vehicle. More

The salesman and his team were ultra-professional, knew the product well and were not pushy. The process of purchasing my car was seamless and efficient. The price on the car was excellent- I felt they w the product well and were not pushy. The process of purchasing my car was seamless and efficient. The price on the car was excellent- I felt they were extremely fair with the trade in value of my previous car. They were responsive to my needs and follow up on the purchase has been beyond my expectation. This is the first Mercedes-Benz I have ever purchased, and given my experience, it will surely not be the last. Great sales team- and great service. More