Mercedes-Benz of Midlothian

Excellent service Recently I had new garage door opener installed. Sheri came to my house and programmed the openers, picked up my car for service and returned it to m Recently I had new garage door opener installed. Sheri came to my house and programmed the openers, picked up my car for service and returned it to me as promised. I am a new Mercedes owner and I appreciate the personal service. More

Exceptional and professional service. I truly appreciated the talents of young Rashon and Brandon. I often referred to them as the "Dynamic Duo". I do feel that the relationship is the b I truly appreciated the talents of young Rashon and Brandon. I often referred to them as the "Dynamic Duo". I do feel that the relationship is the beginning of a wonderful experience. They are very knowledgeable of the vehicle and very helpful when I was trying to determine what is it that I needed to serve my needs. Everyone I encounter was very friendly and professional. I look forward to meeting others of the team. More

Pretty strong, could be better Our experience was very enjoyable, however when we had questions for the sales person, it felt like they thought they knew the answer, (and usually di Our experience was very enjoyable, however when we had questions for the sales person, it felt like they thought they knew the answer, (and usually did,) but wanted to be doubly sure on everything, so there was a lot of double checking regarding our vehicle and other models like it. The staff is clearly knowledgeable, but a little gun-shy of providing answers without double checking their notes. Obviously, we would prefer this to situation to one where we are provided wrong information. Overall, we enjoyed our time and would certainly recommend them to friends, clients, and associates. More

Great service team The service team is wonderful , they keep all four of my cars in great condition usually in and out in a day thanks to the team The service team is wonderful , they keep all four of my cars in great condition usually in and out in a day thanks to the team More

Finally a Mercedes Dealer actually fixed something I just wanted to say that each person we came I contact with on the phone and in person were exceptional in providing customer service. The person who I just wanted to say that each person we came I contact with on the phone and in person were exceptional in providing customer service. The person who we found to be the Champion was Scott. He was great. He worked us in quickly knowing we had a family energency at home. He also stayed in close contact with the mechanic and provided periodic updates in what was found, how they would fix it and how long it would take. We were there for about 3 hours. We have only put about 175 miles on the RV since leaving but so far the check engine light hasn't come on. Again Scott was great! Thanks Laura and Dan Dorey More

First MB and it's AWESOME I love my MB. The saleswoman Kathleen was Excellent. She went over everything with us and spent a lot of time with us. Thank you for this Kathleen. I love my MB. The saleswoman Kathleen was Excellent. She went over everything with us and spent a lot of time with us. Thank you for this Kathleen. More

Outstanding! Ralph Reynolds made the entire buying experience trouble and hassle free. From the moment we entered the store, he greeted us and made us feel complet Ralph Reynolds made the entire buying experience trouble and hassle free. From the moment we entered the store, he greeted us and made us feel completely comfortable. He met our buying requirements and made sure we were completely satisfied before purchasing our vehicle. Ralph truly went the extra mile to ensure our buying experience was one of a kind. He even included our son in the buying experience and presented him with his own Mercedes-Benz remote control car. More

Easy decision, good price, Great Service I recently picked up my Mercedes and was extremely pleased with the service from Jon Barker and the dealership staff. Based on the ease in ordering, I recently picked up my Mercedes and was extremely pleased with the service from Jon Barker and the dealership staff. Based on the ease in ordering, receiving the car and driving off the lot, I will drive from Charlottesville to have my car serviced. I will recommend this dealership to all of my friends. More

Excellence of Service The service performed at Midlothian Mercedes Benz was without a doubt the finest service my wife and I have experienced. The professionalism and cour The service performed at Midlothian Mercedes Benz was without a doubt the finest service my wife and I have experienced. The professionalism and courtesy displayed by the service representative and personnel are unequaled to any service I have experienced in the past. My wife said she felt like a celebrity. More

our first MB Love it. We purchased two vehicles and we are enjoying each mile we travel. . Thank you Kathleen P. For your hard work n patience with us. Love it. We purchased two vehicles and we are enjoying each mile we travel. . Thank you Kathleen P. For your hard work n patience with us. More