Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Midlothian
Midlothian, VA
1,469 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,469 reviews
May 19, 2021
Beyond my expectations. Good experience! I would recommend to friends. I don’t need to use 25 words to say I’m very satisfied with the service. recommend to friends. I don’t need to use 25 words to say I’m very satisfied with the service. More
by What?
Employees Worked With
Brian Parker is among the best! I trust him
May 19, 2021
I boughtba mercedes from another dealer because they had the car I wanted. However saleslady Tinker is the best and most helpful salesperson I've had. the car I wanted. However saleslady Tinker is the best and most helpful salesperson I've had. More
by Jahala201
Employees Worked With
Salesperson Tink
May 18, 2021
Chris Moss is a real pro was very helpful and responsive during the sales, delivery and follow up process. The entire team was a pleasure to work with. during the sales, delivery and follow up process. The entire team was a pleasure to work with. More
by FoxRidge1
May 12, 2021
Work completed on time as requested.Car is always Work completed on time as requested. Car is always returned cleaner then when brought in for service. Easy to drop off and pick up. Highly recommen Work completed on time as requested. Car is always returned cleaner then when brought in for service. Easy to drop off and pick up. Highly recommend this dealership More
by paul
May 05, 2021
We are a Mercedes family and have been for some time. We live in Williamsburg and found that we could not trust our BLUETEC emission upgrade to the local MB dealer. The trip to Richmond was well worth the t live in Williamsburg and found that we could not trust our BLUETEC emission upgrade to the local MB dealer. The trip to Richmond was well worth the time, the service was superb our loaner car was a very nice 2020 C class. All work was accomplished as per the MBUSA emission control upgrade, the only issue I have is that many of the components are remanufactured. But in light of the add'l emission control extended warranty I don't think it matters too much. Our service advisor was Travis Melton and he did an excellent job of keeping us appraised of the upgrades progress. More
by chengandme_figuenick
April 27, 2021
My Mercedes service department has been excellent. I will make sure my co-work understand that this dealership is one the best in the of Virginia make sure my co-work understand that this dealership is one the best in the of Virginia More
by terry.flournoy
April 17, 2021
Brian Parker and the Techs did an outstanding job of identifying and correcting a problem with my 350e. I will highly recommend them. Thank you so very much identifying and correcting a problem with my 350e. I will highly recommend them. Thank you so very much More
by Husky63
April 07, 2021
The service dept always does a great job! Bill Cochran always does a great job of arranging things with the service dept and they always provide wonderful service. always does a great job of arranging things with the service dept and they always provide wonderful service. More
by Chetai
Employees Worked With
Bill Cochran
March 29, 2021
Best of the best what more can I said.The people very easy to be around keep on doing what you are doing,much love easy to be around keep on doing what you are doing,much love More
by russellmyrick_20
Employees Worked With
March 19, 2021
JD was extremely thorough, professional and great to work with. He is great at what he does and really cares about the customer experience. Thanks so much...Debra D. with. He is great at what he does and really cares about the customer experience. Thanks so much...Debra D. More
by Debra/Christian D
Employees Worked With
JD Martz
