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Mercedes-Benz of Midlothian
Midlothian, VA
1,469 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,469 reviews
July 05, 2021
I worked with Chris Moss and my experience could not have been better. He was very nice and informative and very responsive to any questions. I would definitely come back! been better. He was very nice and informative and very responsive to any questions. I would definitely come back! More
by ptorie
Employees Worked With
Chris Moss
June 30, 2021
Scheduling and working with Service Advisor Brian Parker an absolute pleasure and he ensured the accomplishment of the service in the face of several obstacles and cheerfully did so. Service Technician Z an absolute pleasure and he ensured the accomplishment of the service in the face of several obstacles and cheerfully did so. Service Technician Zachary VanCampenhout likewise performed the mechanics magic and did a tremendous job! More
by wjm3
Employees Worked With
Brain Parker, Zachary VanCampenhout
June 23, 2021
Great car buying experience! Tink was amazing to work with, as was I believe his name was Jon who went over all of the numbers. I love my GLC300! And Tink took her time in showing me how everything work with, as was I believe his name was Jon who went over all of the numbers. I love my GLC300! And Tink took her time in showing me how everything worked! More
by davidsheila4487
Employees Worked With
Tink, Jon
June 22, 2021
Great Service. I would recommend this dealership to friends and family. friends and family. More
by N Pollock
June 19, 2021
Our Service Manager Travis Melton always provides great Customer Service. He takes the time to explain every aspect of what is needed and gives great recommendations. Thankful for insight and kindness. Customer Service. He takes the time to explain every aspect of what is needed and gives great recommendations. Thankful for insight and kindness. More
by C.B.
Employees Worked With
June 18, 2021
Great service every time! Brian has great communication on the condition what need to be done and when the vehicle is ready! The prices are very reasonable for a Mercedes dealer! on the condition what need to be done and when the vehicle is ready! The prices are very reasonable for a Mercedes dealer! More
by Eparker
Employees Worked With
Brian Parker
June 08, 2021
Easy car buying experience. As soon as I stepped into the lot, I was greeted by Brent almost immediately. He was helpful and courteous, and took the extra time I needed to show me every vehicle I was inter lot, I was greeted by Brent almost immediately. He was helpful and courteous, and took the extra time I needed to show me every vehicle I was interested in. He was patient, and answered my questions fully as they came. Great service! More
by CardiacRTR
June 05, 2021
Professional, accommodating, flexible.....The Professional, accommodating, flexible..... The experience from first contact to completion of the sale has been positive. Clearly the team under Professional, accommodating, flexible..... The experience from first contact to completion of the sale has been positive. Clearly the team understands the importance of customer service More
by Chris Ashton
Employees Worked With
Tink Doyle
