Mercedes-Benz of Midlothian

Unbeatable Th whole team lead by John reed was incredibly understanding, accommodating and patient. They went all of their way to make sure I got the car I want Th whole team lead by John reed was incredibly understanding, accommodating and patient. They went all of their way to make sure I got the car I wanted and was happy with price, extras, etc More

My review Good crew that works at midlothian Mercedes Benz and always have positives for that crew there. Just wish it was cheaper. Text usage was interesti Good crew that works at midlothian Mercedes Benz and always have positives for that crew there. Just wish it was cheaper. Text usage was interesting and good More

“A” Service for 1999 MB E 320 Service Advisor, Leslie Scott Lambert was very knowledgeable and professional.He provided answers to all of my questions. My overall experience with M Service Advisor, Leslie Scott Lambert was very knowledgeable and professional.He provided answers to all of my questions. My overall experience with MB was excellent. More

Awesome. Scott was incredible to work with. Always on top of things, friendly, and an all around nice guy that took the time to go over everything. Scott was incredible to work with. Always on top of things, friendly, and an all around nice guy that took the time to go over everything. More

It was a great experience! Everybody was very professional and helpful. Made my experience stress free and they were patient explaining how the cars accessories work. The atmos Everybody was very professional and helpful. Made my experience stress free and they were patient explaining how the cars accessories work. The atmosphere of the dealership is friendly and everybody works well as a team. More

Service Department Travis was very professional and took the time to replace my headlight. I was a little nervous about the labor cost but he did it himself and only cha Travis was very professional and took the time to replace my headlight. I was a little nervous about the labor cost but he did it himself and only charged me for the bulb. I was in and out in about 20 minutes. More

Always a Great Experience This is my third service visit and so far you all are betting a thousand. I am 55 years old so in my lifetime I've made serval car purchases and had t This is my third service visit and so far you all are betting a thousand. I am 55 years old so in my lifetime I've made serval car purchases and had to deal with numerous dealerships for service and you all have out weighed them all. For two of my three service visits I've had the fortunate pleasure of dealing with Shaun Hagler and He's been nothing but proffesional and courteous. My hats off to Mercedes Benz Midlothian. More

Easy Transaction, No High Pressure Tactics Jansen Rogers was great - knows the product well and did not pressure me for a quick sale. Even brought the car by my house so we could try out car s Jansen Rogers was great - knows the product well and did not pressure me for a quick sale. Even brought the car by my house so we could try out car seats in the new car! More

Just Like Home Every time I come to this dealership for service or to purchase, or just to ask a question in either the service department of in the sales department Every time I come to this dealership for service or to purchase, or just to ask a question in either the service department of in the sales department, I feel welcomed as family. Brian Parker is my Service Advisor and he treats customers BETTER than he expects to be treated. Kathy Pierson has sold me two CPO Mercedes vehicles and she ALWAYS goes the extra mile. Wilder Hickman in parts has often gone out of his way to help me. This kind of customer service is a rare find in today's world! And, this could never happen unless the person at the top "walked the talk." More

Excellent service as usual! My car was attended to in a timely manner. The service staff was polite and professional as usual. I will not take my car anywhere else even though I My car was attended to in a timely manner. The service staff was polite and professional as usual. I will not take my car anywhere else even though I bought it here 11 years ago! More