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Mercedes-Benz of Midlothian
Midlothian, VA
1,469 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,469 reviews
October 27, 2021
The Staff, was very courteous and friendly. Scott was Super nice, I wanted my car clean and he gave me a word of mouth raincheck. The service was quicker than I thought it would be. Super nice, I wanted my car clean and he gave me a word of mouth raincheck. The service was quicker than I thought it would be. More
by aksweets
Employees Worked With
Scott
October 23, 2021
Had such a wonderful experience!! Highly highly recommend. In an industry that gets a bad wrap MB of Midlothian is a step above the rest. They go the extra mile to ensure you’re well taken care of. recommend. In an industry that gets a bad wrap MB of Midlothian is a step above the rest. They go the extra mile to ensure you’re well taken care of. More
by SP
Employees Worked With
Tink
October 22, 2021
Sam is the best salesperson I’ve encountered throughout my years of purchasing cars. He made this by far the least stressful experience of them all. Very informative and helpful. He was always available an my years of purchasing cars. He made this by far the least stressful experience of them all. Very informative and helpful. He was always available and quick to respond and answer my questions. I’m recommending him to everyone I know looking to purchase a Mercedes-Benz! More
by Papeonis
Employees Worked With
Sam Cates
October 21, 2021
Travis Melton and Tim Lyons did a first class job servicing my vehicle, did all the work I asked for and recommended additional work that made sense servicing my vehicle, did all the work I asked for and recommended additional work that made sense More
by fvonrohr
Employees Worked With
Travis Melton, Tim Lyons
October 14, 2021
We love Mb of Midlothian! Great experience on our purchase as always. This time was even more special because we had ordered the vehicle. We had to wait but it was completely worth it. purchase as always. This time was even more special because we had ordered the vehicle. We had to wait but it was completely worth it. More
by Happy GLS
October 05, 2021
My maintenance advisor, Travis greeted me as soon as I arrived. He processed me in very quickly and had me in a loaner in about 5 minutes and I was on my way. Travis was very professional and knowledg arrived. He processed me in very quickly and had me in a loaner in about 5 minutes and I was on my way. Travis was very professional and knowledgeable. More
by mobenz1
Employees Worked With
Travis
August 31, 2021
I brought my Sprinter based motorhome in for a recall and because they did a full inspection, they detected a failed valve stem on one of my interior tires. Could have been awful if they hadn't fixed it. J because they did a full inspection, they detected a failed valve stem on one of my interior tires. Could have been awful if they hadn't fixed it. JD is a great service advisor More
by John Dahms
Employees Worked With
JD
August 10, 2021
Beautiful showroom and exciting display of Mercedes Benz automobiles. Courteous and professional associates displaying care and attention to their customers. Outstanding experience. Thank you, kindly... automobiles. Courteous and professional associates displaying care and attention to their customers. Outstanding experience. Thank you, kindly... More
by johnny
