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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,078 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,078 reviews

April 11, 2017

New car Ralph and Jenna went above and beyond during my car buying experience. They went the extra mile to get the deal done. I'm extremely happy with their e More

by Detrickdlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph and Jenna
April 08, 2017

Excellent service! Jay Mitchell did a great job in order to get my brakes fixed. They were able to get me a loaner car and do my inspection as well. Thanks Mercedes!!! More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Mitchell
April 05, 2017

Great Experience Brandon Beckner made my new lease experience easy. I came in from out of town with most of the paperwork done. In less than an hour I was on my way More

by Surgicaldiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Beckner
April 05, 2017

very helpful in conveniencing me having to come from 40 mile very helpful with scheduling and loaner car....it takes me close to 4 hours of traveling with each service if I do not sit and wait for the service to More

by grossmann
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
April 02, 2017

prime time,the best.Thank you You cant beat the service department . They do super work. Thank you so much The tune up was super and the SL500 is running great./That is the only wa More

by 1701pg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
March 18, 2017

Customer Service Review Kathleen Pierson, Master Certified Client Advisor, has provided me with outstanding customer service. She displayed the knack of making a client very More

by Classysenior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Johnson, Frank Costa
March 17, 2017

Very easy to get serviced, but did not have a rental car. I dropped off my car and picked up late afternoon same day. No rental car available. Work done on time and were no problems. Will keep using this De More

by PITTSBURGH BALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
March 15, 2017

Excellent customer service Brian was wonderful to work with, answered all of my questions, and over all made the entire experience exceptional. Looking forward to future service More

by Sam Aronson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
March 11, 2017

#benz4life I am a benz person for life. We always purchase our cars from Ruth Albert who has now retired, but she's been so good to us over the years that she's More

by Bieny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
February 27, 2017

Well prepared, courteous and very professional! The lady that did the booking for service was exceptional. Brian Parks was also outstanding - this was my first visit to MB Midlothian. I will definit More

by Ivor Fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reservation Lady; Brian Parks.
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