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Mercedes-Benz of Midlothian
Midlothian, VA
1,469 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,469 reviews
November 15, 2021
Took extra step to confirm the problem and followed up to make sure I was satisfied make sure I was satisfied More
by Charliekivett
Employees Worked With
November 11, 2021
I arrived at the dealership at my appointed time and was greeted immediately with a very knowledgeable dealership representative. I was very impressed with his handling of the problem and the speed in which greeted immediately with a very knowledgeable dealership representative. I was very impressed with his handling of the problem and the speed in which the problem was resolved. More
by lc4whitelow
Employees Worked With
Not sure of name, I hope your records will verify
November 10, 2021
Service tech was very helpful, courteous and professional. However, the person checking the cars in was not personable and did not acknowledge us while we stood there waiting. We had to initia professional. However, the person checking the cars in was not personable and did not acknowledge us while we stood there waiting. We had to initiate a very curt dialogue with him. More
by rdscott55
Employees Worked With
We worked with Scott.
November 06, 2021
excellent service, held up a bit for customers ahead of us, but hey not that long so no problems. I realize that waiting is part of the process. Work was done quickly and correctly. Nothing to stop a five us, but hey not that long so no problems. I realize that waiting is part of the process. Work was done quickly and correctly. Nothing to stop a five star rating! Actually it was an enjoyable experience. More
by Slim Pickens
Employees Worked With
J D Martz
November 06, 2021
Mercedes Benz of Midlothian are rock solid…I would Mercedes Benz of Midlothian are rock solid… I would recommend this dealership to friends and family… Mercedes Benz of Midlothian are rock solid… I would recommend this dealership to friends and family… More
by bj23113
Employees Worked With
Scott lambert
November 02, 2021
I have only dealt with the service department for my Mercedes Forest River Sunseeker RV. Everyone in the sales area are always pleasant and helpful as I go through to the service area. In the service d Mercedes Forest River Sunseeker RV. Everyone in the sales area are always pleasant and helpful as I go through to the service area. In the service department, JD Martz has been wonderful.. He always gives me the right information. He is very direct and and professional. As to the work we have needed, it has always been exactly what we wanted and at the price quoted. We would recommend this dealership to anyone. Even their waiting room and restrooms are nice. More
by maderabowls
Employees Worked With
JD Martz
November 01, 2021
Of my 54 years of buying cars, this was the best. Cold called Sam on Thursday evening and Friday had my new GLC. Super friendly staff and all very helpful. Thank you all so much. called Sam on Thursday evening and Friday had my new GLC. Super friendly staff and all very helpful. Thank you all so much. More
by Dennyc52
Employees Worked With
Sam
