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Mercedes-Benz of Midlothian
Midlothian, VA
1,461 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,461 reviews
February 07, 2022
Mercedes Benz of Midlothian was awesome as usual. exceptional customer service from top to bottom. exceptional customer service from top to bottom. More
by Sam Aronson
Employees Worked With
February 03, 2022
professional, quick, and polite service. I appreciated the phone text, emails, and calls from service department. thank you. the phone text, emails, and calls from service department. thank you. More
by jwhitt
February 02, 2022
Excellent service and attentiveness. Always a pleasure to have my ML350 serviced at Midlothian Mercedes Benz. Great service. I love the attentiveness all representatives provide. Allen Mansfield was excellen have my ML350 serviced at Midlothian Mercedes Benz. Great service. I love the attentiveness all representatives provide. Allen Mansfield was excellent in helping me. More
by jprswinn2
January 25, 2022
Excellent service and prompt response. Answered all questions and I was able to get a loaner vehicle to carry on with my work. questions and I was able to get a loaner vehicle to carry on with my work. More
by James Miller
Employees Worked With
January 24, 2022
took me in on time, waiting area accessible, communication on repairs needed was well explained. communication on repairs needed was well explained. More
by marybenjamin
January 15, 2022
I am a repeat customer and I’m always pleased with the service I receive. service I receive. More
by Denise.watson
January 09, 2022
My visit was excellent, my attendant was very helpful, he answered all my questions and concerns about my vehicle. I had questions on my vehicle he said he was unable to address them but will find someone answered all my questions and concerns about my vehicle. I had questions on my vehicle he said he was unable to address them but will find someone who can, and he sure did he found me Tink Doyle! Ms Doyle address all my concerns. Job well done guys. More
by Janet Defreitas
Employees Worked With
Kelly and Tink Dolye
