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Mercedes-Benz of Midlothian
Midlothian, VA
1,469 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,469 reviews
September 25, 2023
Great service! Would recommend. Convenient, courtesy and kind. Very accommodating and knowledgeable. Nice loaner car. Would recommend. Convenient, courtesy and kind. Very accommodating and knowledgeable. Nice loaner car. More
by lucysmama
September 24, 2023
My experience was very pleasing. The drop off and pick up was seamless, which helped with the stress fo having my vehicle serviced. The drop off and pick up was seamless, which helped with the stress fo having my vehicle serviced. More
by Cici
September 03, 2023
Tink was awesome! Made the purchase process very easy and it was a ton of fun. By far the best experience we’ve had at any dealership. Made the purchase process very easy and it was a ton of fun. By far the best experience we’ve had at any dealership. More
by colequintin
August 22, 2023
Our experience was AWESOME! !! Wayne our salesman and Jonathan our finance manager was GREAT!!! Wow!!! !! Wayne our salesman and Jonathan our finance manager was GREAT!!! Wow!!! More
by sumook
August 14, 2023
Great walk in service department repairs on my 2005 CLK 500. I had a massive tire blowout, but they took me in and fix it. I want to spot. 500. I had a massive tire blowout, but they took me in and fix it. I want to spot. More
by barnesleb
Employees Worked With
August 11, 2023
We had a great experience with the dealership and especially with Sam. He was a pleasure to work with, helping to explain all the options available and how they worked. I love my new car! especially with Sam. He was a pleasure to work with, helping to explain all the options available and how they worked. I love my new car! More
by klwbooker
Employees Worked With
Sam
August 11, 2023
Chris and Scott did a wonderful job for us! ! Service saw me with little delay and fixed my issue very quickly and told us everything we needed to know. A very good experience! Thank you! ! Service saw me with little delay and fixed my issue very quickly and told us everything we needed to know. A very good experience! Thank you! More
by Georgia
Employees Worked With
Scott Lambert and Chris Moss
August 10, 2023
Sam was really great to work with. He made a believer out of me. I test drove several vehicles that day at other dealerships and Sam took a lot of time to address my concerns and help He made a believer out of me. I test drove several vehicles that day at other dealerships and Sam took a lot of time to address my concerns and help me make the best decision. More
by tracyfiacco
Employees Worked With
Sam
