Mercedes-Benz of Midlothian

Excellent service advisors, Work completed as scheduled without issues. No complaints. Never an upsell. If you know exactly what you want done, there is no pressure to have additional work done. Howev without issues. No complaints. Never an upsell. If you know exactly what you want done, there is no pressure to have additional work done. However, the mechanic will check the entire vehicle and give you a good idea when other service is necessary (such as worn brake pads nearing end of life). More

Fast and efficient, polite and courteous, included a courtesy car for my use. Thorough well done service what you’d expect from Mercedes-Benz. courtesy car for my use. Thorough well done service what you’d expect from Mercedes-Benz. More

Everyone is friendly and accommodating. Wayne is a great "no pressure" salesman. I felt the dealership was fair with our trade. The buying process was less stressful than usual. Very re Wayne is a great "no pressure" salesman. I felt the dealership was fair with our trade. The buying process was less stressful than usual. Very responsive afterward when we ran into a snag with the car's computer system. More

Dylan was very patient and his presentations were informative. He continues to answer questions when needed. informative. He continues to answer questions when needed. More

Have been dealing with this dealership for over 12 years with always great and fair service. We have enjoyed the SUV so much we knew we’d be back for a new one. with always great and fair service. We have enjoyed the SUV so much we knew we’d be back for a new one. More

I had the pleasure of working with Dylan Anderson as well as Lucas Wadsworth. Both have surpassed my expectations, demonstrating exceptional professionalism, kindness, and attentiveness. As Dylan was my sale as Lucas Wadsworth. Both have surpassed my expectations, demonstrating exceptional professionalism, kindness, and attentiveness. As Dylan was my salesperson at the time, every inquiry and request has been promptly and comprehensively addressed. His responsiveness is noteworthy; he was the first to answer my call at 8:30 am, providing timely and informative responses. Dylan stands out as the finest salesman I've encountered, turning the typically challenging process of purchasing a vehicle into a highly enjoyable experience. 10 stars, highly recommend! More

We purchased (2) vehicles and the process flowed well and Wayne provided an exceptional experience.I would recommend Wayne and the dealership. Wayne provided an exceptional experience.I would recommend Wayne and the dealership. More

The experience at Midlothian Mercedes was fantastic. My wife was completely satisfied with the office and kindness of the personnel My wife was completely satisfied with the office and kindness of the personnel More

We didn’t expect everyone we came in contact with at Mercedes to be so kind. Our sales guy, Sam, was so knowledgeable about the car and was forthcoming about all questions. We never felt pressured whi Mercedes to be so kind. Our sales guy, Sam, was so knowledgeable about the car and was forthcoming about all questions. We never felt pressured which was important to us. The Mercedes c class was just what we wanted. Sam must have known this was the car for us. We loved it immediately! Sam has been so helpful and has helped us pair the car with our garage doors. Extras mean a lot to us! More

Very efficient service on a Saturday! So happy with everything! Super friendly staff!! Thank you! Highly recommend! So happy with everything! Super friendly staff!! Thank you! Highly recommend! More