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Mercedes-Benz of Midlothian
Midlothian, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Chris and Ben were outstanding to work with. I had a very positive experience and am very appreciative! The were very attentive and answered all of my questions very quickly. The made the proc I had a very positive experience and am very appreciative! The were very attentive and answered all of my questions very quickly. The made the process easy! More
Excellent customer service from initial phone call to schedule the visit through completion of the service. Ragina was very friendly and knowledgable. schedule the visit through completion of the service. Ragina was very friendly and knowledgable. More
No one came to help me after they checked my vehicle in. They said Regina would come see me but never did. They said Regina would come see me but never did. More
They opened my hood and broke it while doing repairs and charged me over 900 dollars to fix it. charged me over 900 dollars to fix it. More
Mercedes-Benz of Midlothian is professional and helpful. I go to them for all of my service needs. I go to them for all of my service needs. More
Courtesy, efficiency and always friendliness — those are the top three words I would use to describe my experience. Alan was attentive and timely during my service appointment. the top three words I would use to describe my experience. Alan was attentive and timely during my service appointment. More
Everything was good and Steve was outstanding. Displayed excellent customer service. However, they should check records to make sure no other service is needed when cars come in. Displayed excellent customer service. However, they should check records to make sure no other service is needed when cars come in. More
Didn't fix all my problems. Left message but haven't heard back about my problem Left message but haven't heard back about my problem More
The team got the job done fast. I personally had to show them what was wrong in order to get it fix, but once it was identified they quickly got it repaired. I personally had to show them what was wrong in order to get it fix, but once it was identified they quickly got it repaired. More
Car taken in quickly at appointment time. I was notified by text on the status of the service and when the car was ready. Services were completed faster than quoted. The services were properl I was notified by text on the status of the service and when the car was ready. Services were completed faster than quoted. The services were properly completed and vehicle was clean and ready to go at pick up time. More