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Mercedes-Benz of Midlothian
Midlothian, VA
1,151 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,151 reviews
March 14, 2022
Great customer service. Amanda was amazing. JD was amazing also. Everyone is friendly and helpful. Amanda was amazing. JD was amazing also. Everyone is friendly and helpful. More
by Jerrell.Fulgham
March 10, 2022
Everyone we interacted with was excellent. Very customer focused.Great experience. We ordered a vehicle in December and Tink did a good job of keeping us informed. in the end we wound up purch Very customer focused.Great experience. We ordered a vehicle in December and Tink did a good job of keeping us informed. in the end we wound up purchasing another vehicle which was delivered to the Dealership with slightly upgraded options. Knowing that our ordered vehicle was not yet shipped from overseas, Tink reached out to see if the vehicle on the lot would be acceptable. We agreed and the rest of the process was very smooth. Thanks to Tink for looking out for us, thinking outside the box and creating a very positive buying experience. More
by sedlar6
Employees Worked With
Tink Doyle,Jenna Devlin
March 07, 2022
Great service , very attentive , everything went smooth and easy even when it came to payment and easy even when it came to payment More
by doreg3
Employees Worked With
March 06, 2022
solid experience multiple purchases over the years service department isexcellent and all work performed is as promised service department isexcellent and all work performed is as promised More
by david
March 05, 2022
courteous and frienfly customer service. service was compldyed in a timely abd friendly manner. very satisfiex service was compldyed in a timely abd friendly manner. very satisfiex More
by homy
March 05, 2022
Professional and courteous. Work completed quickly. Will definitely return and will recommend. Extremely clean environment. Work completed quickly. Will definitely return and will recommend. Extremely clean environment. More
by ebhiker621
Employees Worked With
March 03, 2022
Tink is the absolute best car person I have ever dealt with. And Mercedes Benz of Midlothian is the best dealership. THANKS with. And Mercedes Benz of Midlothian is the best dealership. THANKS More
by deirdre
Employees Worked With
March 03, 2022
Travis was very professional, kept me informed on the status of my vehicle I brought in for the A1 service schedule. It was a pleasure doing business with him. Sincerely, Very happy customer! status of my vehicle I brought in for the A1 service schedule. It was a pleasure doing business with him. Sincerely, Very happy customer! More
by Margaret Chennault
Employees Worked With
Travis
February 19, 2022
Great Service ,timely friendly and professional service would recommend . Drop car off and car was ready before promised time. would recommend . Drop car off and car was ready before promised time. More
by vfjordan
