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Mercedes-Benz of Midlothian
Midlothian, VA
1,150 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,150 reviews
April 18, 2022
Chris was great! It was just interesting how the only minority male in the dealership approached me. This happened on my third trip to the same dealership. Others loo It was just interesting how the only minority male in the dealership approached me. This happened on my third trip to the same dealership. Others looked my way but nobody came out to discuss anything. Even after purchase, I received several looks when I walked in but nobody approached me until Chris walked me to my new car. Only then did anyone else even speak. Receptionist notwithstanding, they were all nice. More
by MDNhambure
Employees Worked With
Chris Moss
April 08, 2022
Service advisor was professional and keep me updated on my vehicle through the whole process. Was give gift card to have car wash because at this time they weren’t wash cars. I recommend this dealer. Midl my vehicle through the whole process. Was give gift card to have car wash because at this time they weren’t wash cars. I recommend this dealer. Midlothian Mercedes. More
by foxyred7772002
Employees Worked With
Travis Melton
April 02, 2022
Great customer service and communication. Quick service and I am very pleased with Chris Moss. Quick service and I am very pleased with Chris Moss. More
by Dhillon
March 25, 2022
The service was awesome and the staff was courteous and appeared to be professional in actions and attire. appeared to be professional in actions and attire. More
by cstith
Employees Worked With
March 23, 2022
The service was awesome and the staff was very professional and courteous! A-1 service! professional and courteous! A-1 service! More
by Shante
Employees Worked With
March 23, 2022
Mercedes Benz of Midlothian hands down is the best car dealership I have ever encountered. From sales to service, they are incredibly customer focused, no non-sense, and handled every question I had with dealership I have ever encountered. From sales to service, they are incredibly customer focused, no non-sense, and handled every question I had with courtesy, respect, honesty, and transparency. If you are looking to purchase a Sprinter van or have it serviced, they are the best! Highly recommended! More
by stevey
Employees Worked With
March 15, 2022
I can't imagine a better service experience! Everyone was nice and the process was incredibly easy and smooth. Everyone was nice and the process was incredibly easy and smooth. More
by leigh
Employees Worked With
March 15, 2022
MB of Midlothian has a professional and friendly staff, it would be easy to shop around for service (tires,brakes) but peace of mind is worth any difference. it would be easy to shop around for service (tires,brakes) but peace of mind is worth any difference. More
by davidbrown
March 14, 2022
Great customer service. Amanda was amazing. JD was amazing also. Everyone is friendly and helpful. Amanda was amazing. JD was amazing also. Everyone is friendly and helpful. More
by Jerrell.Fulgham
