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Mercedes-Benz of Midlothian

Midlothian, VA

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Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,150 reviews

October 02, 2022

Easy to schedule. On time, courteous staff, comfortable waiting area and professional service overall. Maintenance made easy. More

by mielkejd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

Alon, my sales representative, is so professional and knowledgeable. He made the process very smooth and he followed up on everything he said he would. More

by Karlad5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon
September 29, 2022

Alan Mansfield is the dealership to me and he is professional, experienced, knowledgeable and motivated to help me every time. More

by mlgulino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
September 28, 2022

I want to thank Forest, in the parts department, for his proactiveness, professionalism, support, and empathy. He expedited a new wheel for my vehicle to replace a cracked wheel, but most of all, he made th More

by erobinson2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Forest
September 23, 2022

The staff was very friendly, professional, and personable. The service was fast and they were able to accommodate an additional service request that was listed on my appointment. The waiting was More

by zena1424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
September 12, 2022

Outstanding customer service! !! I want to mention what a fantastic job Brent Trimmer did handling the sale. More

by bhall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

As always, I experienced excellent customer service! I was checked in within a few minutes of my arrival. All work was completed within two hours and I was on my way. Thanks for a job well done! More

by jjgriffi501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
September 08, 2022

Very friendly and great service. My husband who has a BMW said how much better the service was at Mercedes. More

by worklaw67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
August 29, 2022

The dealers performed my oil change in a timely manner. Also gave a good washing to my vehicle that i needed badly. Overall customer service was great!!!!! More

by dacthomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
August 29, 2022

Sales person, Anthony was pleasant, polite and easy to work with. He answered all my concerns. The dealership building was clean, receptionist was friendly and courteous, as was, the financial manager More

by blanchemu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony P.
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