Mercedes-Benz of Midlothian
Midlothian, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,150 reviews
Easy to schedule. On time, courteous staff, comfortable waiting area and professional service overall. Maintenance made easy. On time, courteous staff, comfortable waiting area and professional service overall. Maintenance made easy. More
Alon, my sales representative, is so professional and knowledgeable. He made the process very smooth and he followed up on everything he said he would. knowledgeable. He made the process very smooth and he followed up on everything he said he would. More
I want to thank Forest, in the parts department, for his proactiveness, professionalism, support, and empathy. He expedited a new wheel for my vehicle to replace a cracked wheel, but most of all, he made th proactiveness, professionalism, support, and empathy. He expedited a new wheel for my vehicle to replace a cracked wheel, but most of all, he made the safety of my one-year-old daughter and me a priority. I can’t thank him enough. Josh Fogg accommodated my same-day service request to replace the cracked wheel. More
The staff was very friendly, professional, and personable. The service was fast and they were able to accommodate an additional service request that was listed on my appointment. The waiting was personable. The service was fast and they were able to accommodate an additional service request that was listed on my appointment. The waiting was very spacious. More
Outstanding customer service! !! I want to mention what a fantastic job Brent Trimmer did handling the sale. !! I want to mention what a fantastic job Brent Trimmer did handling the sale. More
As always, I experienced excellent customer service! I was checked in within a few minutes of my arrival. All work was completed within two hours and I was on my way. Thanks for a job well done! I was checked in within a few minutes of my arrival. All work was completed within two hours and I was on my way. Thanks for a job well done! More
Very friendly and great service. My husband who has a BMW said how much better the service was at Mercedes. My husband who has a BMW said how much better the service was at Mercedes. More
The dealers performed my oil change in a timely manner. Also gave a good washing to my vehicle that i needed badly. Overall customer service was great!!!!! Also gave a good washing to my vehicle that i needed badly. Overall customer service was great!!!!! More
Sales person, Anthony was pleasant, polite and easy to work with. He answered all my concerns. The dealership building was clean, receptionist was friendly and courteous, as was, the financial manager work with. He answered all my concerns. The dealership building was clean, receptionist was friendly and courteous, as was, the financial manager and used car manager.. . More