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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,150 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,150 reviews

December 02, 2022

Josh was great, provided the service I needed in minimum time. Excellent personality and an asset to your company. More

by bernicewyche
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
November 22, 2022

MB Midlothian service is alway courteous and professional. Great service culture and I like interacting with staff. More

by Rick Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Melton
November 06, 2022

I enjoy the relationship with this dealer. They are kind and professional and the service addresses the issue at hand. More

by ratkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

The staff from service to getting g car back was very satisfying. Thanks Mercedes-Benz More

by goslow2012@yah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Everyone at the dealership from sales to service is friendly, efficient and professional. I bought my car there five years ago and have been treated like a valued customer ever since. More

by CiCi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Always there to provide whatever is necessary! It starts at the top and goes all the way down the organization with exceptional customer service! More

by Vinniewright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

Excellent customer service! They kept me informed of the status of my vehicle and made it convenient with my schedule. More

by Susan F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
October 22, 2022

Scott lambert does a good job! Mercedes of Midlothian listens to my concerns about my SUV More

by Tomdimulberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

I walked in to the Mercedes-Benz of Midlothian to browse and research cars, since I was thinking of purchasing a new vehicle in the future. It was the first dealership I got to visit and ended up leaving wi More

by Ismaeli Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Anderson, Jenna Devlin
October 14, 2022

Perfect. ♥️ Texting with service! They addressed all of my concerns and returned my vehicle in a timely manner. More

by aatucker63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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