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Mercedes-Benz of Midlothian
Midlothian, VA
1,097 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,097 reviews
May 06, 2022
Brent Trimmer is on point with everything we ask of him. Vehicles on time and ready to go. We are looking forward to a long relationship and ordering vehicles from Mercedes-Benz Midlothian for a long time Vehicles on time and ready to go. We are looking forward to a long relationship and ordering vehicles from Mercedes-Benz Midlothian for a long time to come. More
by jyarema
Employees Worked With
Brent Trimmer
April 24, 2022
Perfect! Service completed in a timely manner and car was perfectly clean when I picked it up after paying online! Fantastic service! Thank you! Service completed in a timely manner and car was perfectly clean when I picked it up after paying online! Fantastic service! Thank you! More
by Marianoandclaudia
April 23, 2022
I especially enjoy working with My Service Advisor, Scott. Friendly, responsive, professional and honest. Entire staff is pleasant and personable. Scott. Friendly, responsive, professional and honest. Entire staff is pleasant and personable. More
by jgramp
Employees Worked With
Scott and Amanda
April 22, 2022
Service was excellent and JD Marty was very good. I would take my vehicle back for service again. I would take my vehicle back for service again. More
by Joneslegal1
Employees Worked With
April 19, 2022
Ryan Pulley, Chris Moss, and the finance team were extremely professional and helpful! Thank you! extremely professional and helpful! Thank you! More
by writter
April 19, 2022
The folks at MB of Midlo have always been great to deal with. Friendly, knowledgeable and not pushy. They keep my car running smooth, thanks! with. Friendly, knowledgeable and not pushy. They keep my car running smooth, thanks! More
by snfran
Employees Worked With
April 18, 2022
Chris was great! It was just interesting how the only minority male in the dealership approached me. This happened on my third trip to the same dealership. Others loo It was just interesting how the only minority male in the dealership approached me. This happened on my third trip to the same dealership. Others looked my way but nobody came out to discuss anything. Even after purchase, I received several looks when I walked in but nobody approached me until Chris walked me to my new car. Only then did anyone else even speak. Receptionist notwithstanding, they were all nice. More
by MDNhambure
Employees Worked With
Chris Moss
April 08, 2022
Service advisor was professional and keep me updated on my vehicle through the whole process. Was give gift card to have car wash because at this time they weren’t wash cars. I recommend this dealer. Midl my vehicle through the whole process. Was give gift card to have car wash because at this time they weren’t wash cars. I recommend this dealer. Midlothian Mercedes. More
by foxyred7772002
Employees Worked With
Travis Melton
