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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,150 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,150 reviews

February 11, 2023

The entire staff went above and beyond to find my wife the car she was looking for. More

by bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam was great!
February 10, 2023

This was my 1st annual inspection/oil change. The service was excellent. Everyone was extremely courteous. I would highly recommend this dealership! More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bruington, Scott Lambert
February 05, 2023

First purchase of a MB from this dealership. I was skeptical because there are few cars on the lot these days even though they may show 100 or so on the website. Most are "in-transit" or worse, More

by mfletc1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
February 03, 2023

Dylan Anderson is a honest and great sales person. The Finance manager and Sales manager are also awesome and professional. More

by Rva hauling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
January 19, 2023

The dealer ship did an excellent job in servicing my vehicle. The scheduling processing on-line was excellent and easy to do. The dealership kept me informed on the status of my vehicle. More

by dtindall4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Spaniol
January 18, 2023

Took our car in for it's first scheduled service. Everyone was extremely courteous and helpful and the work was completed in a timely and efficient manner. More

by Gor_Cabot1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mansfield Jr
January 11, 2023

Awesome to work with would definitely recommend them. I’ll be making my next purchase with them as well. More

by A Qwest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Cates
December 22, 2022

Service reps are always courteous and helpful. They listen to your concerns, share them with the mechanics and offer helpful advice and/or solutions. More

by Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Spaniol
December 13, 2022

I am really pleased with the service and the personal care I always receive from Midlothian MB. I want to thank Travis for his attention to servicing my wonderful 2003 SLK 230, I hope I can keep it on th More

by MR
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Travis
December 12, 2022

I give four stars only because I find the phone system - where I call what I think is the dealership per the internet numbers given, and get someone somewhere else, or so it seems. Otherwise, I am pleased More

by Ellen Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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