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Mercedes-Benz of Midlothian
Midlothian, VA
952 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 952 reviews
November 10, 2020
I always have a pleasant experience whenever visiting the Mercedes Dealership in Midlothian. Staff is so friendly have an exceptional service team and knowledgeable was very satisfied. Mercedes Dealership in Midlothian. Staff is so friendly have an exceptional service team and knowledgeable was very satisfied. More
by QueenP303
Employees Worked With
Service Department
Helpful November 08, 2020
I had a tire failure and I called my salesman and he was able to have me worked into service for a new tire right away. What great service as always from Mercedes-Benz of Midlothian. able to have me worked into service for a new tire right away. What great service as always from Mercedes-Benz of Midlothian. More
by Bob
November 03, 2020
Ive never had a complaint about Mercedes of Midlothian service at all. Brian Parker is the best!! Great service hands down. Thank you so much. service at all. Brian Parker is the best!! Great service hands down. Thank you so much. More
by teronb
Employees Worked With
Brian Parker
October 25, 2020
Polite professional friendly service, I always have a good experience each time I visit the dealership, from the sales and service department. I would definitely recommend Mercedes Midlothian. good experience each time I visit the dealership, from the sales and service department. I would definitely recommend Mercedes Midlothian. More
by Noza
Employees Worked With
Travis
October 22, 2020
My experience with Mercedes Benz southside is always pleasant and professional I like the fact that during this COVIC time in our lives Brian Parker went out of his way to explain how effectively and pleasant and professional I like the fact that during this COVIC time in our lives Brian Parker went out of his way to explain how effectively and efficiently the loaner cars are cleaned once a patron uses the car. I did appreciate that explanation during my time in the loaner car. More
by jjonesba02
Employees Worked With
worked with Bryan and another gentleman who took in my loaner but did not get his name
October 14, 2020
Allan the service advisor was excellent.The mechanic guys in the service department were awesome.Please give all of them a raise they deserve it for all there hard work. in the service department were awesome.Please give all of them a raise they deserve it for all there hard work. More
by Millsrdss2008
Employees Worked With
The mechanics all deserve a big raise for working so hard
October 11, 2020
Mr. Martz was friendly and it only took a day to have the mechanical issue resolved. All was paid under the Mercedes Benz extended guarantee. mechanical issue resolved. All was paid under the Mercedes Benz extended guarantee. More
by Josluirey
Employees Worked With
Mr. JD Martz
October 10, 2020
Excellent service as always, everyone from the general manager, assistant general manager, service manager, service advisors, to the techs are always willing to go above and beyond for me as well as other manager, assistant general manager, service manager, service advisors, to the techs are always willing to go above and beyond for me as well as other customers. More
by AMG
October 09, 2020
Love my new Mercedes! Such an amazing car! Everyone at the dealership provided a superior experience. So helpful and able to answer all of my questions. the dealership provided a superior experience. So helpful and able to answer all of my questions. More
by marty.kilgore
Employees Worked With
Chris and Ron
