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Mercedes-Benz of Midlothian

Midlothian, VA

4.7
950 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 950 reviews

February 17, 2021

The service department definitely has their act together. This is my 2nd time at this location And they had me out the door ahead of schedule. More

by Daniel Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Excellent customer service. Brian Parker went above and beyond to make it an enjoyable experience. Would highly recommend for future service visits on Mercedes Benz. More

by Sam Aronson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Parker
February 08, 2021

Excellent customer service and the loaner car was absolutely amazing! Alan did an awesome job of being attentive to my needs. I would highly recommend this dealership to provide your car purchase or More

by teechur97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
February 04, 2021

Fast efficient friendly service. Thanks to my service manager, Brian Parker for timely up dates on service needed. My 2009 E350 looked great at pick up and keeps on ticking thanks to TLC at MERCEDES of M More

by janebug3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
January 26, 2021

Best dealership I have ever dealt with. Brian was awesome through out the whole process. They fixed my car for a whole lot less then i was expecting and gave me a brand new 2021 loaner vehicle free of charge More

by Chesterfieldmechanical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Parker
January 26, 2021

Fantastic team that provided an exceptional buying experience. They were knowledgeable and very service oriented. Tink was focused on getting me exactly what I wanted. She and Ryan worked to get me th More

by Sunone38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tink Doyle
January 24, 2021

Travis was great to work with! He was very patient with me and my questions. I had several questions about my service B and why my vehicle didn’t notify me of service A More

by tonysellsncvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
January 22, 2021

First of all i want to thank everyone at the dealer ship you have the best of the best costumer service thank you so much. More

by Wadiodeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tink Doyle
January 21, 2021

Excellent customer service. My service consultant provided excellent communication throughout service. Waiting area was exceptionally nice and comfortable. Enjoyed the coffee and juice provided. Than More

by david.l@jrmonline.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD MARTZ
January 21, 2021

Very thorough in there attention to detail. Professional atmosphere where I felt comfortable and appreciated. Really honest feel to the service. Didn't feel that I was being scammed. Very happy with the vis More

by clhill1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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