Mercedes-Benz of Midlothian

Mr Lambert was very professional and kind. He treated me with the utmost respect. He answered all of my questions and he provided me with his email and phone number in case I had more questions or if my car with the utmost respect. He answered all of my questions and he provided me with his email and phone number in case I had more questions or if my car had other issues. Thank you Mr Lamber, your the best!!! More

Excellent service. Staff nice and pleasant. Can relax and not feel pressured. I would recommend. not feel pressured. I would recommend. More

Exceptional service! I took my vehicle in expecting to replace the battery. The technician who checked the battery recommended charging it instead. Thanks for the honesty and saving me money!!! replace the battery. The technician who checked the battery recommended charging it instead. Thanks for the honesty and saving me money!!! More

Scott Lambert in the service department saved Christmas! We had a flat tire on our G Wagon passing through VA and Scott and his team were able to get us back on the road in record time. We made it safely We had a flat tire on our G Wagon passing through VA and Scott and his team were able to get us back on the road in record time. We made it safely to our destination only slightly behind schedule. Many thanks to Scott and his friendly team at Mercedes-Benz of Midlothian! More

This is the 5th car we’ve bought from the dealership and specifically Chris Moss (with the assist from Wil Turner) and we’ll continue to be loyal customers. They are the best! Trustworthy and honest. specifically Chris Moss (with the assist from Wil Turner) and we’ll continue to be loyal customers. They are the best! Trustworthy and honest. More

Very pleased with service and dialogue with service rep. However, check-in process could have been better. Person “on duty” in the drive-in bay said he couldn’t check in and I that i had to find my service However, check-in process could have been better. Person “on duty” in the drive-in bay said he couldn’t check in and I that i had to find my service rep. He also said he was unable to look up that persons name or my appointment info. This wasn’t a major inconvenience, just unexpectedly clunky for such an otherwise extremely well run and responsive service dept. Puzzling. More

Mercedes of Midlothian provided the best car buying experience I’ve ever had! Alon was a fantastic salesman. He was incredibly thorough, communicative, personable, and friendly during the whole orderin experience I’ve ever had! Alon was a fantastic salesman. He was incredibly thorough, communicative, personable, and friendly during the whole ordering process of our two 2022 GLE’s. My husband and I have bought and sold over a dozen cars over the last few years, though Mercedes is the only one that’s given us an exceptional experience! From the minute we walked onto the sales lot in September, to delivery of our vehicle in December, Mercedes of Midlothian has been stellar! We’re so excited about our new cars, but cannot wait to come back and purchase from you again soon! More

People there always very friendly and the service to my vehicle was thorough and efficient. vehicle was thorough and efficient. More

I am always skeptical of dealership maintenance but was very satisfied with the MB-Midlothian service department. They were professional , courteous and capable to handle the recall and fuel hose issue. Th very satisfied with the MB-Midlothian service department. They were professional , courteous and capable to handle the recall and fuel hose issue. The atmosphere of the service and showroom was very pleasant. More

My stay was short and I am satisfied. Pleased with service and courtesy of my time. service and courtesy of my time. More