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Mercedes-Benz of Midlothian
Midlothian, VA
952 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 952 reviews
July 08, 2022
Service advisor - Allen Mansfield is great. Kept me advised of my service request, did an estimate and helped provide a loaner. Great job! Kept me advised of my service request, did an estimate and helped provide a loaner. Great job! More
by dshep73696
Employees Worked With
Allen Mansfield
Helpful July 03, 2022
Agent was ourteous, personable and professional. Work was professional completed in a reasonable amount of time. I was very satisfied. Work was professional completed in a reasonable amount of time. I was very satisfied. More
by dbtimewilltell
June 24, 2022
Would have liked a little more instruction on car and operating system and system controls operating system and system controls More
by Topspot101
Employees Worked With
June 18, 2022
I enjoyed the experience I had at the dealership. Everyone was courteous and professional in helping me locate my next vehicle. Everyone was courteous and professional in helping me locate my next vehicle. More
by p5510c
June 17, 2022
I really appreciate the great customer service I receive every time I bring my car in for service. Thank you Travis and team!! every time I bring my car in for service. Thank you Travis and team!! More
by C.B.
Employees Worked With
June 12, 2022
Thank you to Travis and the team for a great experience! I appreciate you trying to buff out the scuffs in my windshield. Although, it couldn't be done there, thanks for calling me and giving me the details I appreciate you trying to buff out the scuffs in my windshield. Although, it couldn't be done there, thanks for calling me and giving me the details as well as providing a reference. I appreciate the team at Mercedes-Benz of Midlothian! More
by King
Employees Worked With
Travis Melton,
June 11, 2022
Brent and Will were amazing! ! I felt right at home and not like I was being taken advantage of. Will purchase here again! ! I felt right at home and not like I was being taken advantage of. Will purchase here again! More
by Nicole P
Employees Worked With
Brent , Will, Denna
June 05, 2022
Professional, friendly, Willing to resolve issues when they come up. The customer service experience makes me forget how expensive it is to get service on the vehicle they come up. The customer service experience makes me forget how expensive it is to get service on the vehicle More
by Brit
Employees Worked With
Travis
May 29, 2022
I am pleased with the service thus far. Friendly and courteous. I cannot complain about the customer service. Friendly and courteous. I cannot complain about the customer service. More
by Dnandrews123@hotmail.com
Employees Worked With
