Mercedes-Benz of Midlothian

Speedy and great service. I will recommend this dealer to others because, I the was great Mr. Moore did a great job with getting my car in and having it service in a speedy t I will recommend this dealer to others because, I the was great Mr. Moore did a great job with getting my car in and having it service in a speedy time. More

Great service; friendly staff I bring my car here for the scheduled maintenance visits. Staff is always friendly & service is prompt. I take advantage of the shuttle service so t I bring my car here for the scheduled maintenance visits. Staff is always friendly & service is prompt. I take advantage of the shuttle service so that I can get things done while waiting for my vehicle and they are very good about it. More

Service Oil, Brakes, Inspection and Tune-up Oil change was missed initially but dealership service department resolved the following day. Loaner vehicle was extended through the weekend to compl Oil change was missed initially but dealership service department resolved the following day. Loaner vehicle was extended through the weekend to complete the service and overall a good experience. Repair estimate was $150 lower then final bill. Over all the experience has been excellent. More

Quick and Easy Took my Sprinter in for an electronic problem it was diagnosed corrected and out of the door in leads than an hour. The waiting area was excellent wit Took my Sprinter in for an electronic problem it was diagnosed corrected and out of the door in leads than an hour. The waiting area was excellent with snacks, beverages, and other amenities. More

work done on my steering column Initially I was not pleased with the communication that I received about when my car would be ready. After talking with Lawrence (Larry) Demanovich t Initially I was not pleased with the communication that I received about when my car would be ready. After talking with Lawrence (Larry) Demanovich the service manage, he listened and understood my concerns and made adjustments. My husband and were impressed that Larry helped us and we are certainly fans from this point on. More

World Class I cannot say enough good things about Michael Moore and the staff at Mercedes of Midlothian. They make you fell like family, yet treat you like a VIP. I cannot say enough good things about Michael Moore and the staff at Mercedes of Midlothian. They make you fell like family, yet treat you like a VIP. I highly recommend purchasing and having your car maintained by this dealership. Will never purchase anywhere else. Sales, Service and Ownership 5 Stars! More

Excellent Service Service team was very friendly. I was most impressed by the fact they didn't try to get me to pay for services I really didn't need. I was in and ou Service team was very friendly. I was most impressed by the fact they didn't try to get me to pay for services I really didn't need. I was in and out of the facility in no time. Great job!!! More

Very professional Micheal got the shop foreman to ride with me to diagnose a transient shifting issue in a used vehicle I just purchased. All were knowledgeable and pro Micheal got the shop foreman to ride with me to diagnose a transient shifting issue in a used vehicle I just purchased. All were knowledgeable and professional. More

Recall work Our service person, Travis, got us in and fixed expeditiously even though there were many customers there for the same reason. It was greatly appreci Our service person, Travis, got us in and fixed expeditiously even though there were many customers there for the same reason. It was greatly appreciated. More

Service excellence Staff prompt, polite, knowledgeable, professional. I drive a lot and am confident in the staff as they provide regular service for my vehicle. Highl Staff prompt, polite, knowledgeable, professional. I drive a lot and am confident in the staff as they provide regular service for my vehicle. Highly recommend! More