Mercedes-Benz of Midland

G 550 service The service on my G550 was very professional. They kept me informed of the progress to solve the problem. Also I when I picked up my G Wagon it was t The service on my G550 was very professional. They kept me informed of the progress to solve the problem. Also I when I picked up my G Wagon it was throughly detailed. I appreciate the service departments professional and customer friendly environment. More

Awesome customer service!!!! The customer service at this dealer is always fantastic! I’m afraid I cannot recall the name of the person who helped me, but my entire experience was The customer service at this dealer is always fantastic! I’m afraid I cannot recall the name of the person who helped me, but my entire experience was wonderful. It was easy, they were very female friendly (no condescending guy mansplaining stuff to me!), and very down to earth. More

Maintenance Service Aldersons new Service Mgr Arthur Montoya, came out to personally introduce himself (impressive). I was only there maintenance service but he informed Aldersons new Service Mgr Arthur Montoya, came out to personally introduce himself (impressive). I was only there maintenance service but he informed me of a recent recall & wanted to schedule an appointment that fit my busy schedule. It’s THIS kind of service that keeps me buying Mercedes. Thank you! More

Outstanding I highly recommend this dealership to purchase a new car from Frank Aranda who knows more about his cars than anyone I have ever met and will do what I highly recommend this dealership to purchase a new car from Frank Aranda who knows more about his cars than anyone I have ever met and will do what ever is necessary to help you. Dakota Hampton goes the extra mile to make sure your vehicle gets taken care of and is safe. Great Dealership More

Courteous, patient and eager to please. I am ALWAYS pleased Wonderful! Midland has exploded; this is THE Boom town; every business struggles to find competent staff; Alderson Motors’ staff are simply the best! Wonderful! Midland has exploded; this is THE Boom town; every business struggles to find competent staff; Alderson Motors’ staff are simply the best! Soooo impressive! More

Customer friendly service I always receive great customer service.Service personnel seem to care and assist with all of my needs. They address my issues promptly. I spoke with I always receive great customer service.Service personnel seem to care and assist with all of my needs. They address my issues promptly. I spoke with arthur montoya More

Excellent & professional All staff was courteous and professional. Very friendly and helpful, I would recommend this dealship to friends and family. Very pleasant and stress All staff was courteous and professional. Very friendly and helpful, I would recommend this dealship to friends and family. Very pleasant and stress free experience. More

Great service My cars warning light came on a Wednesday night. I called the next and an appointment was available the next day with a loaner car. Car was in and out My cars warning light came on a Wednesday night. I called the next and an appointment was available the next day with a loaner car. Car was in and out. I was called and received a text message the car was ready. I was emailed a copy of the invoice and able to sign it online. Upon arrive there was no waiting. I turn in the loaner car and my car was also washed and already up front ready to go. More

Annual service Easy to set up appt. They were ready to start on it promptly. Was ready in time. Staff was friendly and knowledgeable. Easy to deal with Easy to set up appt. They were ready to start on it promptly. Was ready in time. Staff was friendly and knowledgeable. Easy to deal with More

Great experience! Dakota Hampton was terrific Ian getting my car ready for me to take to the lake! He knew I was on a time-sensitive schedule,and did his best to meet i Dakota Hampton was terrific Ian getting my car ready for me to take to the lake! He knew I was on a time-sensitive schedule,and did his best to meet it successfully. I’m very grateful! More