Mercedes-Benz of Midland

Isaac Espinosa provided excellent diagnosis and repair of my Mercedes. Provided excellent feedback on repair prognosis. Loaner Mercedes much appreciated, as well as the courtesy wash. my Mercedes. Provided excellent feedback on repair prognosis. Loaner Mercedes much appreciated, as well as the courtesy wash. More

I love Alderson Mercedes Midland!! EVERYONE is so polite and friendly and they go above and beyond to make sure your needs are met. Jim Allen and Kristen Baker are the best! and friendly and they go above and beyond to make sure your needs are met. Jim Allen and Kristen Baker are the best! More

Could not be more pleased. 7th Mercedes I have owned that they have serviced and not a complaint one. Yes, it is expensive. So are the cars. Expect it. they have serviced and not a complaint one. Yes, it is expensive. So are the cars. Expect it. More

Everyone is always so friendly and helpful. Great customer service! They Answer my questions in a timely manner and take their time to look into my concerns. customer service! They Answer my questions in a timely manner and take their time to look into my concerns. More

Initially a good purchase experience; however, radio silence when I inquired about what the dealership could do about a $450 oil change required 2 days after purchase due to them over filling the oil. silence when I inquired about what the dealership could do about a $450 oil change required 2 days after purchase due to them over filling the oil. Soured the entire experience. Quality of work rating is related to faulty oil change. Other than completely ignoring my post sale inquiry, sales person did a good job. More

As we enter the dealership, we were greeted by Frank Aranda with a smile. He ushered us around the well set show room. The other employees that were present were very courteous including the managers Mr Aranda with a smile. He ushered us around the well set show room. The other employees that were present were very courteous including the managers Mr Fox & Mike . More

My experience with Alderson European Motors Midland has been phenomenal. I live out of state and didn't have much luck finding the MB I wanted local. After much research I found Alderson. From the initial been phenomenal. I live out of state and didn't have much luck finding the MB I wanted local. After much research I found Alderson. From the initial conversation with Ariel Nunez to her manager, Kathy Vazquez, I knew it was the perfect match. They were able to find the car of my dreams, work with my numbers and deliver with such grace, knowledge and professionalism. I highly recommend Alderson European Motors. More

I just wanted to say I’m very happy and pleased with the customer service we always get here at Mercedez. Arthur Montoya always makes sure to lead us in the right directions with our vehicles when it comes customer service we always get here at Mercedez. Arthur Montoya always makes sure to lead us in the right directions with our vehicles when it comes up to getting certain things done. He never disappoints. We always get great customer service here from everyone else as well, from the minute we pull up. Mercedes is the place to be to be taken care of correctly. Oh and did I mention, their the fastest too. Always in and out. And if for some reason we have to wait for parts. It’s always still done within the same week. Love it here at Alderson Mercedez. Thank u Arthur for always taking care of us ! More

Went in on a Saturday to have a diagnostic looked at. Didn’t have an appointment but they jumped right on it and took care of the problem by replacing the auxiliary battery. Very friendly and prompt se Didn’t have an appointment but they jumped right on it and took care of the problem by replacing the auxiliary battery. Very friendly and prompt service !!! More

Kristen Baker was excellent.She was pleasant and took Kristen Baker was excellent. She was pleasant and took care of me and the car. Everything was great, from the ride to and from home to paying Kristen Baker was excellent. She was pleasant and took care of me and the car. Everything was great, from the ride to and from home to paying the bill More