Mercedes-Benz of Midland

Treated as their most valued customer. I was warmly greeted by the Service Manager, Aaron Wickander when I arrived to have my car serviced. He treated me as though I was his most valuable c I was warmly greeted by the Service Manager, Aaron Wickander when I arrived to have my car serviced. He treated me as though I was his most valuable client, even as I explained I only needed a few service items that needed attention. He arranged for a driver to take me home. The driver was was exceptionally pleasant and thoughtful on the 15 minute journey. Before I arrived home, I had already received an email confirmation of the work to be performed along with contact information for Aaron in case I had any questions. The service items took a few days to complete but Aaron kept his word and ensured the the job was completed and all quality checks were performed. This added value to my experience. I'm very happy to see Alderson treats the customer as though it is their privilege to serve. I've been to other car dealerships and get treated as though I am a nuisance and lucky to get eye contact or a greeting. Seems everyone is constantly looking at their smartphones. I'll be a repeat customer at Alderson and I'll ask to do business with Aaron Wickander. More

Awesome Service!! Aaron Wickander and the entire staff of Alderson Motors made my service so easy!!! Hard to find great service anymore and Alderson always goes over a Aaron Wickander and the entire staff of Alderson Motors made my service so easy!!! Hard to find great service anymore and Alderson always goes over and above to make sure everything is taken care of and they do it with a smile on their face! Thank you!! More

Great job servicing my car Aaron Wickander made the service process easy and smooth, everything was great. My car looked great after the service, washed and vacuumed, another re Aaron Wickander made the service process easy and smooth, everything was great. My car looked great after the service, washed and vacuumed, another reason I love my dealer. Max More

Review Great dealership. Been purchasing vehicles there for years. Always a good experience with frank aranda. Good quality car and all people including Dee, Great dealership. Been purchasing vehicles there for years. Always a good experience with frank aranda. Good quality car and all people including Dee, clerical people and sales very professional. More

Service review Aaron Wickander did an excellent job in quickly checking me in/having a loaner ready, keeping me updated with the progress of my vehicle throughout th Aaron Wickander did an excellent job in quickly checking me in/having a loaner ready, keeping me updated with the progress of my vehicle throughout the day, and completing/explaining the repairs that were needed. Kudos on a professional job well done. More

Purchased new mb Frank Aranda is the best sales person that I have ever dealt with and he believes in service and helping after the purchase Would buy from this perso Frank Aranda is the best sales person that I have ever dealt with and he believes in service and helping after the purchase Would buy from this person again More

quick and easy Came in got work done and they even washed my car all good plenty to eat and drink and all were very friendly while I was waiting Came in got work done and they even washed my car all good plenty to eat and drink and all were very friendly while I was waiting More

Great dealership Frank Aranda was more than helpful. We left extremely happy with the experience. I didn't have time to learn all the features of my vehicle the day I Frank Aranda was more than helpful. We left extremely happy with the experience. I didn't have time to learn all the features of my vehicle the day I bought it because my 6 month old daughter was upset. They made sure I was able to come back at anytime to go over it and I came the next morning. Everyone was wonderful. More

My new E Class It was time to trade my SL and wanted a car that was a little more conservative. I had been looking at GL class vehicles but decided on the E class. It was time to trade my SL and wanted a car that was a little more conservative. I had been looking at GL class vehicles but decided on the E class. More

Nice experience The buying experience was professional and pleasant. Very helpful and explained everything and answered any questions we had. Very knowledgeable about The buying experience was professional and pleasant. Very helpful and explained everything and answered any questions we had. Very knowledgeable about the vehicle Thank you to Yvonne Wright. More