Mercedes-Benz of Miami

The worst experience EVER. I when there last Saturday and the guy tookcare me told me I have two more service it was come first millege or year so after that he told me my car I when there last Saturday and the guy tookcare me told me I have two more service it was come first millege or year so after that he told me my car need a replace tire four all-them[ [4 ] and the funny thing it was the a week before I change one of the tire due that It was a need it. I decline of course due that saw it was a lie to me try to sell me am ripped me off just because am a women lol . He told me it will take 3 thru 4 hours due the service he ask me if I want to way or send me a uber I said send me home I left and hour late he call me and told me the service it won't be cover and I have to pay 700 hundred and something I declined of course due that I got so mad first all he said it was cover and later up y he said not I just think he couldn't with the tire now he try with the service or He is new or absolutely they being training to rip-off the customer like me . .....,.,., More

By far the best service. I've taken 3 leases over the years and I always go back. Wouldn't lease anywhere else! I've taken 3 leases over the years and I always go back. Wouldn't lease anywhere else! More

The worst experience ever. If I could give a -10 stars I would. Customer service inexistente. Please beware! If I could give a -10 stars I would. Customer service inexistente. Please beware! More

I had to leave my car which ended up for 2days. And wasn’t given a loner. I was asked if I reserved one. Why would I reserve one if I didn’t know I would need to? I’m a loyal Mercedes customer for And wasn’t given a loner. I was asked if I reserved one. Why would I reserve one if I didn’t know I would need to? I’m a loyal Mercedes customer for over 20 years most of the time with 2cars .not the right thing to do!! More

I was able to find the vehicle I had been looking for. The process was very quick and never felt like I was being pushed into anything. Steven has been wonderful to work with and knowledgeable about any q The process was very quick and never felt like I was being pushed into anything. Steven has been wonderful to work with and knowledgeable about any questions I had. More

Excellent service great communication whit the sales person on time and the van is working great person on time and the van is working great More

Didn’t drive the convertible that much last year, had 1800 miles total, but the year was up so the car maintenance alert kept coming on. Made the appointment online, got the email confirmation, drove dow 1800 miles total, but the year was up so the car maintenance alert kept coming on. Made the appointment online, got the email confirmation, drove down to the dealership, dropped off the car, checked in with Alex, got the video explanation from the technician. Was told 2 hours, took exactly 2 hours, ordered some food from nearby via DoorDash, had a picnic on the grass with my dog, helped myself to water and coffee from the dealership. Everything went as smoothly as expected. More

Thank you Julian for your attention, you are the best seller there, I’ll be back soon for a new Mercedes seller there, I’ll be back soon for a new Mercedes More

Excellent service, great team sale in special Sthepano, nice attention and awesome you team financial too , thanks in advance. nice attention and awesome you team financial too , thanks in advance. More