Mercedes-Benz of Miami

Mr. Martinez attention and knowledge were key and determining on my decision to go with my first Mercedes-Benz. Friendliness and professionalism is what I value most, as well as the efforts to meet m determining on my decision to go with my first Mercedes-Benz. Friendliness and professionalism is what I value most, as well as the efforts to meet my goals; both are qualities that Mr. Luis Martinez has and clearly made a difference. More

Mr. Herrera was very informative, provided me with all the option, worked with me for the price and delivered me the car in one visit. the option, worked with me for the price and delivered me the car in one visit. More

MR. Nino Velasquez was very helpfull and very professional, he explain our option on Purchase or Leasing also what option we neeed to be satified with our new Mecedes professional, he explain our option on Purchase or Leasing also what option we neeed to be satified with our new Mecedes More

Overall buying the car from Mercedes Benez of miami was very good the sale person was nice and all of the other staff seemed friendly very good the sale person was nice and all of the other staff seemed friendly More

The service, cleanliness and customer satisfaction is great. They did not put any pressure to buy, and the process was quick and straight forward. The delivery of the car was perfect. The dealership is great. They did not put any pressure to buy, and the process was quick and straight forward. The delivery of the car was perfect. The dealership is immaculate. More

Very prompt at helping you and very understanding of your needs when purchasing a new vehicle. Oscar was very patient and got us through the while process fast and easy needs when purchasing a new vehicle. Oscar was very patient and got us through the while process fast and easy More

Excelente servicio y atención. Son tan buenos profesionales en su negocios que fui a pedir información de un vehículo SUV para mi esposa y salimos con la ML para ella y un E-CLASS para mi. Que t profesionales en su negocios que fui a pedir información de un vehículo SUV para mi esposa y salimos con la ML para ella y un E-CLASS para mi. Que tal! Gracias. More

This was the worst car buying experience Ive ever had. I purchased a pre owned s550 and within 3 weeks transmition went out. I had to paid 7800 to replace that. The management is terrible and the sales staf purchased a pre owned s550 and within 3 weeks transmition went out. I had to paid 7800 to replace that. The management is terrible and the sales staff isnt any better. To some it up stay away. Youll be thankful later. More

Mr. Nino Velasquez was very patient and understanding. Great person and very helpful. I rated this dealer with a 5 becuase all of the staff were nice and helpful. Great person and very helpful. I rated this dealer with a 5 becuase all of the staff were nice and helpful. More

Came to the dealer with suspension issues on 2006 r500. It took them 1.5 hrs just to input all my infoin the computer, but they assured me that it is only takes that long initially and on the next visits i It took them 1.5 hrs just to input all my infoin the computer, but they assured me that it is only takes that long initially and on the next visits it will be instantly. Car was dropped off on friday morning and by the end of the day they did not even touch it. As a loaner i was referred to enterprise rent a car and was graciously provided with nissan altima with the words that all loaner mercedeses are out on the road. When i came to pick up the car on monday with my 2 year old kid i had to wait pationately for 1.5 hrs again because my service manager was with the client (i guess he was there for the first time as well). However, most of the other people were sitting there doing nothing but really did not care about customers waiting. I came to this site using their wifi network, butit was blocked so i had to switch to 3g in order to leave a review. While writing it i was approached by my manager and after telling him about it he waived a $135 diagnostics fee and asked not to write it. Well at the end, i left with the car having the same issue ( my service contract did not cover leaks in suspension and i was not ready to pay $2100 to repair it here) Well, my believe is that mbz dealer must have a much higher level of service by default. Ps. I waited to get the car another 30 minutes and my total suggested bill was $6524.30 More