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Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.3
593 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 593 reviews

January 13, 2024

Bought brand new car with a small dent in front of back passenger door. They fixed the problem and cleaned the car very good. No cost to me More

by Tjvancol
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jan 15, 2024 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 08, 2024

Took my car here for service. They gave me an Uber one way. When I was ready to go back to the dealership because of the estimated time they provided, there was no response and I More

by winnh0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar leon
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Jan 12, 2024 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0147. We hope to hear from you.

January 06, 2024

The whole process was very smooth and quick Katherine my saleswoman was very knowledgeable and polite More

by alberto Gómez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine
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Jan 08, 2024 -

Mercedes-Benz of Miami responded

Hi Alberto, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2024

Great attention, Abel was very professional and charismatic, even though prices are very ridiculous on manhours. More

by myriamkatz53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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Jan 08, 2024 -

Mercedes-Benz of Miami responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2024

Excellent service with the dealer will recommend to anyone to purchase a new or old mercedes More

by grannyjuliab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya and Melvin
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Jan 05, 2024 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2023

The service was good and quick, the information about the vehicle condition was presented honestly. More

by Olga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Dec 18, 2023 -

Mercedes-Benz of Miami responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2023

My sales Consultant Manny Fernandez was very professional and helpful I recommend this dealership and most important ask for Manny Fernandez. Great service over all. More

by Pierre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Fernandez
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Dec 12, 2023 -

Mercedes-Benz of Miami responded

Hi Pierre, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 07, 2023

Really bad customer service, called multiple times to cancel the adds they overcharged me in finance , asked for a finance manager to call me, they never call me back and Everytime I try to talk with one More

by Juan Freitas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francisco Ordonez
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Dec 08, 2023 -

Mercedes-Benz of Miami responded

Hi Juan, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 27, 2023

Lo mejor que me ha pasó es tener un Mercedes el trato ahí es incomparable la verdad súper feliz que me atiendan y me ayuden con todo More

by daylet120490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen
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Nov 29, 2023 -

Mercedes-Benz of Miami responded

Hola, nos fijamos altas expectativas, por lo que es gratificante saber que tuvo una excelente experiencia con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

November 26, 2023

Great fast service. Cleaned my car, got me in taxi back and forth. Fresh coffee machine for the wait and friendly associates. More

by j_goya@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio
Report | Print
Nov 29, 2023 -

Mercedes-Benz of Miami responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!

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