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Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.2
596 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 596 reviews

January 20, 2024

Car was sold when told it was there. Drove from West palm to view the car. More

by cessna
Recommend Dealer
No
Employees Worked With
Unk
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Jan 23, 2024 -

Mercedes-Benz of Miami responded

Hi Cessna, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (305) 707-0147 -- we hope to hear from you soon.

January 17, 2024

Very satisfied with the Service. Welcoming, helpful understanding my needs and expectations. Perfect time management More

by Figen Atmaca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Espinosa
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Jan 20, 2024 -

Mercedes-Benz of Miami responded

Hi Figen, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 14, 2024

Great Staff, great customer service and very nice facilities. Definitely recommend this dealership for your service and purchases! More

by OliverJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio
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Jan 17, 2024 -

Mercedes-Benz of Miami responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Miami. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 13, 2024

Bought brand new car with a small dent in front of back passenger door. They fixed the problem and cleaned the car very good. No cost to me More

by Tjvancol
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jan 15, 2024 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 08, 2024

Took my car here for service. They gave me an Uber one way. When I was ready to go back to the dealership because of the estimated time they provided, there was no response and I More

by winnh0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar leon
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Jan 12, 2024 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0147. We hope to hear from you.

January 06, 2024

The whole process was very smooth and quick Katherine my saleswoman was very knowledgeable and polite More

by alberto Gómez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine
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Jan 08, 2024 -

Mercedes-Benz of Miami responded

Hi Alberto, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2024

Great attention, Abel was very professional and charismatic, even though prices are very ridiculous on manhours. More

by myriamkatz53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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Jan 08, 2024 -

Mercedes-Benz of Miami responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2024

Excellent service with the dealer will recommend to anyone to purchase a new or old mercedes More

by grannyjuliab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya and Melvin
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Jan 05, 2024 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2023

The service was good and quick, the information about the vehicle condition was presented honestly. More

by Olga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Dec 18, 2023 -

Mercedes-Benz of Miami responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2023

My sales Consultant Manny Fernandez was very professional and helpful I recommend this dealership and most important ask for Manny Fernandez. Great service over all. More

by Pierre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Fernandez
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Dec 12, 2023 -

Mercedes-Benz of Miami responded

Hi Pierre, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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