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Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.3
595 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 595 reviews

June 16, 2022

The worst service experience I've ever had as a MB owner for over 25 years. Went in for a warranty repair for a 2020 GLE and was told that my car was in an accident and that I repainted the front bumper of More

by sasimon250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ignatio, Brian Lastres
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Jun 18, 2022 -

Mercedes-Benz of Miami responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Miami. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0147 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 11, 2022

Your service department is horrible. My car was there for over a week. I did not received any service or diagnostic until I personally stopped by to inquire. I removed my car from your More

by Globerg54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ignacio service adviser
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Jun 13, 2022 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0147 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 08, 2022

Gracias Daniel Ferrerira por tu asesoramiento! excelente servicio!! El carro todo perfecto de primera. Recomendable 100% More

by Agustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ferreira
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June 03, 2022

Great service and communication , the service agents are very efficient replying fast, thank Mercedes-Benz of Miami. More

by Hazan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar
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Jun 05, 2022 -

Mercedes-Benz of Miami responded

Hello Hazan, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

June 03, 2022

Had a great experience at the showroom. Mr Daniel helped us with the various options to choose from. Thank you ! More

by Divya.harish1
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jun 05, 2022 -

Mercedes-Benz of Miami responded

Hi Divya, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2022

You are cheaters The Sales Person told me I got a 4. 99% rate and my contract with the Lender says 5.490% CHEATERS CHEATER CHEATERS More

by bhco@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
WIL AND NEGRON
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Jun 03, 2022 -

Mercedes-Benz of Miami responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0147. We hope to hear from you.

May 28, 2022

I was very imprested with Joel, performance He is very knowledgeable and pleasant to work with More

by borkam68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joel
Report | Print
May 30, 2022 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2022

Desde el primer contacto con el vendedor, fue bien oportuno. Atención de primera, amabilidad, y espíritu de confianza que no consigues en todos lados… La propuesta fue precisa, y llegada a término. More

by Vanessa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhossi
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Jun 01, 2022 -

Mercedes-Benz of Miami responded

¡Vanessa, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar! ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

May 27, 2022

The dealer provides good attention with assisance and is always open minded with the solutions they provide to your problem. More

by Yamil Gauna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
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May 31, 2022 -

Mercedes-Benz of Miami responded

Hi Yamil, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 27, 2022

Excellent service, everyone friendly and accessible, I went for the first time with the seller Mr Stefano S. Always direct and with great service capacity. The place is nice. More

by MCalvo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano S.
Report | Print
May 31, 2022 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 31, 2022 -

MCalvo responded

Ok tks

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