Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.3
593 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
Contact Dealership

1200 NW 167 Street

Miami Gardens, FL

33169

Directions

By Type

Showing 593 reviews

June 08, 2022

Gracias Daniel Ferrerira por tu asesoramiento! excelente servicio!! El carro todo perfecto de primera. Recomendable 100% More

by Agustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ferreira
Report | Print
June 03, 2022

Great service and communication , the service agents are very efficient replying fast, thank Mercedes-Benz of Miami. More

by Hazan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar
Report | Print
Jun 05, 2022 -

Mercedes-Benz of Miami responded

Hello Hazan, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

June 03, 2022

Had a great experience at the showroom. Mr Daniel helped us with the various options to choose from. Thank you ! More

by Divya.harish1
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jun 05, 2022 -

Mercedes-Benz of Miami responded

Hi Divya, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2022

You are cheaters The Sales Person told me I got a 4. 99% rate and my contract with the Lender says 5.490% CHEATERS CHEATER CHEATERS More

by bhco@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
WIL AND NEGRON
Report | Print
Jun 03, 2022 -

Mercedes-Benz of Miami responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0147. We hope to hear from you.

May 28, 2022

I was very imprested with Joel, performance He is very knowledgeable and pleasant to work with More

by borkam68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joel
Report | Print
May 30, 2022 -

Mercedes-Benz of Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2022

Desde el primer contacto con el vendedor, fue bien oportuno. Atención de primera, amabilidad, y espíritu de confianza que no consigues en todos lados… La propuesta fue precisa, y llegada a término. More

by Vanessa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhossi
Report | Print
Jun 01, 2022 -

Mercedes-Benz of Miami responded

¡Vanessa, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar! ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

May 27, 2022

The dealer provides good attention with assisance and is always open minded with the solutions they provide to your problem. More

by Yamil Gauna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
May 31, 2022 -

Mercedes-Benz of Miami responded

Hi Yamil, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 27, 2022

Excellent service, everyone friendly and accessible, I went for the first time with the seller Mr Stefano S. Always direct and with great service capacity. The place is nice. More

by MCalvo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano S.
Report | Print
May 31, 2022 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 31, 2022 -

MCalvo responded

Ok tks

May 26, 2022

It is always a pleasure to bring my car in for a service or any particular need. My service manager is excellent, totally attentive and receptive. Carlos Guerero is a great representative for Mercedes becau More

by kpkmarcus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Guerero
Report | Print
May 28, 2022 -

Mercedes-Benz of Miami responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2022

Great to get a loaner! !!! I have extended warranty and I never get out for less than $800. Also, when I asked for the push button Start knob to be put on,didn’t happen. W More

by Marcorbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael
Report | Print
May 29, 2022 -

Mercedes-Benz of Miami responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (305) 707-0147. We'd appreciate the chance to make your experience a positive one.

1
...
35
36
37
...
60