Mercedes-Benz of Miami

Absolutely the worst experience in my life. I had a meeting to see a car a woman that called herself Tanya, lied warped, and vanished. I bought a C300 2022 model without basic options that you I had a meeting to see a car a woman that called herself Tanya, lied warped, and vanished. I bought a C300 2022 model without basic options that you have on the least expensive cars. I was ripped off! Stay away!!!! More

Excellent customer service, Stefano Simionescu make great job from time we are walked in the Dealership job from time we are walked in the Dealership More

Good service , fair price. However, Don’t use there online system to set appointments was turned away even though I had scheduled an appointment. Was told system doesn’t know s However, Don’t use there online system to set appointments was turned away even though I had scheduled an appointment. Was told system doesn’t know shop schedule. Other wise okay experience. More

Convenient with friendly staff and great service. The turn over time frame for service is very fast. Overall very efficient. The turn over time frame for service is very fast. Overall very efficient. More

Tania and Yunier really helped make my process very smooth! Will be going back to get another car when my lease is through. Amazing customer service! smooth! Will be going back to get another car when my lease is through. Amazing customer service! More

My experience at this Mercedes dealership was amazing. My sales associate was Julian Sanchez and he made me feel welcome the moment I walked in. The process was smooth and quick and I would highly recomme My sales associate was Julian Sanchez and he made me feel welcome the moment I walked in. The process was smooth and quick and I would highly recommend him and this dealership! More

It was a great experience. No hassle no fuss.Simona Stojkovska was very professional. She went above and beyond to get me the car I wanted.. I have purchased many cars in my da No hassle no fuss.Simona Stojkovska was very professional. She went above and beyond to get me the car I wanted.. I have purchased many cars in my days and this was a easy sale I was in and out. Now I'm part of the Mercedes-Benz family.Thanks Joey More

I was very Impressed with Rafael Marzo, he knew right of way of the problem from my car. and the time that the dealer took to fix the problem, thank you way of the problem from my car. and the time that the dealer took to fix the problem, thank you More

The worst service experience I've ever had as a MB owner for over 25 years. Went in for a warranty repair for a 2020 GLE and was told that my car was in an accident and that I repainted the front bumper of for over 25 years. Went in for a warranty repair for a 2020 GLE and was told that my car was in an accident and that I repainted the front bumper of the car which never happened. They charged me over $600 for a diagnostic fee and wanted to then charge me almost $4,000 to fix a warranty item. I then took the car to MB of Bonita Springs and they fixed the issue with no cost to me. Do not ever go to MB of Miami for anything. More

Your service department is horrible. My car was there for over a week. I did not received any service or diagnostic until I personally stopped by to inquire. I removed my car from your My car was there for over a week. I did not received any service or diagnostic until I personally stopped by to inquire. I removed my car from your service dept. Had it towed to be service . More