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Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.3
591 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 591 reviews

September 12, 2022

Worst dealer to have your vehicle for service the service advisor Cesar had bad attitude took my S-580 for service Thursday September 1st only for them to see my vehicle Wednesday September 7th and didn’t ev More

by orlando2313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar
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Sep 15, 2022 -

Mercedes-Benz of Miami responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0147 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

September 12, 2022

Prompt service rep. Representative understanding and courteous. Car delivered in the time it was promised. More

by Misschineyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Sep 15, 2022 -

Mercedes-Benz of Miami responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2022

The service is excellent, the place is comfortable and the attention of the very friendly employees. More

by cabagnato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
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Sep 15, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 10, 2022

excellent attention and professionalism in the sale of cars. The seller who attended us was Julián and Tania, they are excellent, they explain everything in great detail, they are agile for all the requi More

by Jany Banos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian y Tania
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Sep 14, 2022 -

Mercedes-Benz of Miami responded

Hi Jany, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 10, 2022

My last service experience was the absolute worst. It was nearly impossible to find out the status of my car. More

by EClass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ignacio
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Sep 14, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (305) 707-0147. We'd appreciate the chance to make your experience a positive one.

September 07, 2022

Outstanding service by salesperson Juan Negron. We got out of there in less than 2 hours, which is a record breaking for buying a car. Juan would bring to the door cars upon our request, rather tha More

by KarSha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Negron
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Sep 12, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 05, 2022

The Mercedes Benz dealership is one of the nicest dealerships I’ve been to. The attention and the service they provide is great. More

by Robertoartola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Sep 12, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 04, 2022

knowledge of my needs, courteous service, good explanation of options, prompt responses and in general satisfied More

by Alejandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago, Francisco
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Sep 09, 2022 -

Mercedes-Benz of Miami responded

Hello Alrejandro, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 02, 2022

The service is excellent andy is the best person super happy with everything atención customer service More

by franklynquintero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy garcia
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Sep 07, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 31, 2022

Very helpful and great experience. Love the car and love the service. The reps were very attentative. More

by Mario.williams3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daphne
Report | Print
Sep 04, 2022 -

Mercedes-Benz of Miami responded

Hi Mario, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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