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Mercedes-Benz of Miami

Miami Gardens, FL

4.3
590 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 590 reviews

November 11, 2022

Excellent service Andy was great. Thanks also the people that work in my car,the mechanics are the best More

by gabointernational
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Nov 21, 2022 -

Mercedes-Benz of Miami responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Drive safe, and we'll see you on the road.

November 08, 2022

I am very satisfied with my experience at Mercedes Benz of Miami. I didn't feel rushed or pressured at all. Francisco was great,he made sure my vehicle was in perfect shape before I picked it up and he was More

by eric0057
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Valderrama, William Ralph
Nov 16, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

November 04, 2022

Carlos Guerrero, my service advisor, was fantastic! ! He was always in contact with me as the service and repairs were being performed. My car was returned clean - You have a real asset in this person! More

by ishgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
Nov 11, 2022 -

Mercedes-Benz of Miami responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 30, 2022

Needs to have better choice of snacks & drinks. Quicker intake time if you don’t have an appointment! More

by cjaiisma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 28, 2022

The service was impecable, Jhousse was clear, easy and fast. We felt very confident since the beginning to choose the car, we leave very happy after the process, Thank you Jhousse! More

by Fernando Bravo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhossue
Nov 05, 2022 -

Mercedes-Benz of Miami responded

Hi Fernando, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 28, 2022

I’m very impressed how my dealership takes care of my car and how professional they are. More

by Laamica8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 05, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 28, 2022

Jhousse provided exceptional service. First to greet us at the door. Showed us current inventory. Checked the system for incoming inventory. And helped us close on a lease for my new 2022 More

by JPEREZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhousse Riera Flores, Lisa Parasrami
Nov 05, 2022 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 24, 2022

Worst service ever, one week took a regular maintenance so I spent a week without a car and in order to get to work I had to bother other people, to make matters worse the car was returned very dirty. More

by Judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Leon
Nov 01, 2022 -

Mercedes-Benz of Miami responded

Hi Judith, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

October 24, 2022

Beautiful dealership. Wish it was closer to Bal Harbor area. My salesman went above and beyond to accommodate me More

by lillyishay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Nov 01, 2022 -

Mercedes-Benz of Miami responded

Hi Lillyishay, thank you so much for your positive comments about Mercedes-Benz of Miami! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 01, 2022 -

lillyishay responded

disappointed that i didn’t get the 4th tire for $1 as the email came in the next day from my car service and purchase Can my Amex bill be adjusted so i don’t take this up with Amex disputes? Lilly Gad Ishay 9178861160

October 23, 2022

Irina was super. She found me the perfect car and kept me informed every step of the way More

by JH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irina
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