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Mercedes-Benz of Miami
Miami Gardens, FL
587 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 587 reviews
May 22, 2024
The experience of leasing the vehicle at the Mercedes Benz of Miami dealership on May 13 of this year was superb. It was fast, pleasant, and efficient. The salesperson, Mel, as well the finance manager, Benz of Miami dealership on May 13 of this year was superb. It was fast, pleasant, and efficient. The salesperson, Mel, as well the finance manager, Junior, were attentive, knowledgeable, and very professional. Thank you!! More
by ODrozd
Employees Worked With
Melten and Junior
March 10, 2024
Nobody can be reached by phone and minimum time spent was 2+ hours. My transaction was pretty straightforward, no price negotiation allowed and cash payment, and it still took over 4 hours over two visits. 2+ hours. My transaction was pretty straightforward, no price negotiation allowed and cash payment, and it still took over 4 hours over two visits. More
by stan.ciombor
Employees Worked With
Savier (he was quite good and helpful)
February 20, 2024
It was easy to get appointment. My technical advisor was excellent and very helpful, knowledgeable. All small questions was answered fast and with knowledge My technical advisor was excellent and very helpful, knowledgeable. All small questions was answered fast and with knowledge More
by Eifriedman46
Employees Worked With
Priscilla
February 17, 2024
Needed a diagnosis on my Canadian Mercedes Benz when I booked a service appointment I was told that it will covered under warranty including a loaner car.. When I arrived for my appointment on Jan 5th I booked a service appointment I was told that it will covered under warranty including a loaner car.. When I arrived for my appointment on Jan 5th I was told by the service advisor that the he wrong and the warranty work would not be covered and would have to pay for any work done including loaner car. I ended for paying for a new battery on a a brand new two month old car. In the meantime I received a message from MB Canada about a new software upgrade that should resolve the issue .again , MB of North Miami service advisor was not comparative and said he can not perform the software upgrade because it’s a Canadian car. In frustration I called MB of Ft Lauderdale . What a difference !!! The car is in service now with a loaner car and warranty work at no charge.. If MB of Fort Lauderdale is 10 then Mercedes-Benz of North Miami is a 4. More
by Sam
Employees Worked With
Alen
February 09, 2024
Worked with a team of professionals that made the buying experience simple and efficient . They were concerned about my satisfaction! experience simple and efficient . They were concerned about my satisfaction! More
by arthurfalconijr
Employees Worked With
Kristina Dodevska, Fernando Lopez
