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Mercedes-Benz of Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.3
601 Reviews
For South Florida customers, Mercedes-Benz of Miami can cater to all of your automobile needs. Our showroom is located in north Miami, directly across from Park Centre. Featuring an extensive inventory of new and pre-owned Mercedes-Benz cars and SUVs around, Mercedes-Benz of Miami is the go-to place for all things Mercedes-Benz. Whether you're experiencing a Mercedes-Benz for the first time, or are a long-time Mercedes-Benz owner, our team at Mercedes-Benz of Miami looks forward to your visit!
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1200 NW 167 Street

Miami Gardens, FL

33169

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Showing 601 reviews

June 04, 2023

did not put my car back together the Right way just tried to talk to tech but he did not know his job you can say the car is old fix like I brought it in More

by bear2632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
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Jun 07, 2023 -

Mercedes-Benz of Miami responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Miami. Please call our General Manager at (305) 707-0147 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 03, 2023

My case is a brand new GLB 250 black with 8 months old: 1.) They charged me for a new Battery as the old one was DEAD in only 8 months Alen said: "Brother, you forgot lights on during the night. That's i More

by fcristilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alen and his Director
Report | Print
Jun 05, 2023 -

Mercedes-Benz of Miami responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

June 02, 2023

Experience was exceptional, staff knowledgeable and helpful, showroom stunning. Highly recommend this Mercedes-Benz dealership. More

by dryenderdom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Cabrera
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Jun 06, 2023 -

Mercedes-Benz of Miami responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 01, 2023

Ashley was lovely, very professional and helped me a lot to get a payment according to what I could afford. everything was excellent More

by Víctor@1964@
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jun 05, 2023 -

Mercedes-Benz of Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 01, 2023

I had a great experience with the car salesman. He took time to explain the whole buying process. More

by Marc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres
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Jun 05, 2023 -

Mercedes-Benz of Miami responded

Hi Marc, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

Daphnie the sales representative made everything feel easy. Thank you for all the help and information. Very knowledgeable and friendly. More

by Zion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daphnie
Report | Print
Jun 05, 2023 -

Mercedes-Benz of Miami responded

Hi Zion, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 28, 2023

Terrible service! The sales woman was completely lost when I asked her questions after the financian guy brought me an exaggerated deal. Not to mention he ran a second More

by Stephanie Castellanos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashely and Financial Department
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May 31, 2023 -

Mercedes-Benz of Miami responded

Hello Stephanie, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

May 28, 2023

Muy mala atencion escribi un review y no me han contestado aun se nota la falta de profesionalidad ojala esto llegue a los dueños de la mercedes benz para q hagan una revision del personal me sient More

by padrinoeduar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley y el financista
Report | Print
May 31, 2023 -

Mercedes-Benz of Miami responded

Hola, lamentamos su experiencia con nosotros aquí, pero nos complace que haya traído esto a nuestra atención. Nuestro gerente general desea ayudarlo a cambiar su experiencia. Si está dispuesto, comuníquese con nuestro gerente general al (305) 707-0147 para analizar qué podemos hacer para ayudarlo.

May 27, 2023

I had a great experience. I bought out my lease. My sales person Simona was extremely helpful. More

by Shanekam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simona
Report | Print
May 27, 2023 -

Shanekam responded

Great experience

May 24, 2023

Excellent servicie and a very professional Team. Thank you very much Carlos Guerrero. Great experience. More

by Rafael Badell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
Report | Print
May 29, 2023 -

Mercedes-Benz of Miami responded

Hi Rafael, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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