Mercedes-Benz of Miami

Buyer's beware! !! I am out of state-I wanted to pay with my bank & cash for a used car. I agreed to the on line cost of the car plus tax and tags along with $1200 in !! I am out of state-I wanted to pay with my bank & cash for a used car. I agreed to the on line cost of the car plus tax and tags along with $1200 in Dealer Fees. I have PNC financing with branches in Miami. I was told by the salesman that financing has to be done by the dealership only and after a week I could switch it to my bank. Who is going to do all that???? That is shady & dishonest. I guess they must be doing very well to turn down a sale. I lost trust, So Look out for Finance,- very greedy!!!! More

Have a MB dealership walking distance from my house. Very happy to have had the opportunity to wind up at MB of Miami. l Very happy to have had the opportunity to wind up at MB of Miami. l More

Excelent expiriance. Have been using this dealership for at least 20 years, and always the same excellent service Have been using this dealership for at least 20 years, and always the same excellent service More

Pathetic Service! ! They towed my car for a puncture at 11:00am and then .... nothing for 5h despite 6 calls that never got a technician to return a call. finally I fin ! They towed my car for a puncture at 11:00am and then .... nothing for 5h despite 6 calls that never got a technician to return a call. finally I find out that it isn't being dealt with because I didn't make an appointment... Seriously, I'm supposed to know I'm going to have a puncture a week in advance. Their excuse for no communication is, they are a franchise and corporate do the towing ...maybe corporate should vet their franchisees better. More

Great customer service, inventory, price, and location. Quality of vehicles, brand recognition. Great sales rep. Quality of vehicles, brand recognition. Great sales rep. More

The greatest asset of this dealership is its GM Mike Ochoa. Highly ethical, knowledgeable and professional, he provides an outstanding customer service going above and beyond his job description. He sin Ochoa. Highly ethical, knowledgeable and professional, he provides an outstanding customer service going above and beyond his job description. He singlehandedly offsets any negative experience caused by some of dealership’s employees who care only about $$. Company is lucky to have him. More

Avoid this place. They are dishonest, misrepresent practically everything just to lure you into signing and then do everything to rip you off even more. Scammers. They are dishonest, misrepresent practically everything just to lure you into signing and then do everything to rip you off even more. Scammers. More

everything was perfect, thank Jhausse Riera flores and the financing gay his last name Guerra the financing gay his last name Guerra More

Professional, courteous and knowledgeable. Everyone who walked into the service area was approached with professionalism. No one was overlooked. Abel was attentive, kind and courteous. Everyone who walked into the service area was approached with professionalism. No one was overlooked. Abel was attentive, kind and courteous. More

Really nice service ,I call them 20 minute before Arrive and they have all the information about the car that I selected ready ,Excellent knowledge about the car ,And really friendly staff ,This was my fir and they have all the information about the car that I selected ready ,Excellent knowledge about the car ,And really friendly staff ,This was my first car at this Mercedes’ Benz dealer,but it won’t be my last one there. Thanks again More