Mercedes-Benz of Melbourne

After no response from a Mercedes dealership in Orlando I dropped by this one and had first class service all the way. Laurie searched for a car to meet my needs and came up with a great price to match! The dropped by this one and had first class service all the way. Laurie searched for a car to meet my needs and came up with a great price to match! The only thing missing from the dealership itself were the nice extra touches such as ice cream and cookies that Fields offers (water or coffe was all I was offered). More

I have had my Mercedes E350 in for service to this dealership 3 times in the past 4 months. Every time it comes back with a new problem in which they have some sort of excuse for. The first time it dealership 3 times in the past 4 months. Every time it comes back with a new problem in which they have some sort of excuse for. The first time it can back with dents in the door and oil on the passenger seat. The second time they didn't make the proper repairs and on top of that the a/c was no longer working correctly and the third time they brought the car back with scratches all over the hood and gouges in the center console. My recommendation - DON'T GO WITHIN 100 MILES OF THIS SERVICE DEPARTMENT - THEY ARE ABSOLUTELY HORRIBLE!!!!! More