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Mercedes Benz of Medford

Medford, OR

4.4
34 Reviews

3246-3420 Crater Lake Avenue

Medford, OR

97504

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Showing 34 reviews

October 06, 2022

Always a pleasure to visit MBOM. The front desk (Shannon and Dan) are always helpful, happy, attentive and knowledgeable. The work completed is explained meticulously and the phone l More

by michaelthompstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Meade
Oct 07, 2022 -

Mercedes Benz of Medford responded

Thank you for trusting Mercedes-Benz of Medford with your service needs! Shannon, Dan & the rest of the team appreciate your kind feedback and look forward to seeing you next time. Take care!

October 02, 2022

Shannon and Dan were both by phone as I was stranded extremely understanding helpful and especially kind. It made me assured I was cared for. When I did all that I could thru there text pics on how to s More

by bob.with.tzc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Oct 04, 2022 -

Mercedes Benz of Medford responded

Thank you for visiting Shannon and Dan at Mercedes-Benz of Medford! We're so happy that they provided you with excellent service! We appreciate your business and look forward to seeing you next time!

September 01, 2022

As usual everything worked out very well. I had a great loaner and my car was available early the next day to keep valuable appointments, which I greatly appreciated. More

by mort.razy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Shannon
Sep 01, 2022 -

Mercedes Benz of Medford responded

Thanks for the five stars, Mort! We hope to see you back for all of your future auto needs! -Mercedes-Benz of Medford

August 27, 2022

Professional and laid back experience, far greater than any dealership purchase I’ve done. My salesman Matt was nothing short of amazing. More

by Anthony Murphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Meade
Aug 30, 2022 -

Mercedes Benz of Medford responded

Thank you for giving us the opportunity to earn your business, Anthony! Matt & the team appreciate your positive feedback and hope to see you again next time here at Mercedes-Benz of Medford!

August 10, 2022

Shannon is always polite, personable and knowledgeable. Everyone at Mercedes benz of Medford is great More

by r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Aug 10, 2022 -

Mercedes Benz of Medford responded

Thanks for the five stars! We're glad that Shannon could assist you during your visit with us. We hope to see you back for all of your future automotive needs! -Mercedes-Benz of Medford

Aug 10, 2022 -

r responded

You are welcome, always a pleasure to deal with a dealership who cares.

August 10, 2022

Everyone there is professional, helpful, interested in making each customer feel special. I dealt with Shannon, Matthew, and Lisa, all having the above qualities. I have been a customer at this dealershi More

by suzannefalces
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Meade, Shannon Meade, Lisa, Accounting Manager
Aug 10, 2022 -

suzannefalces responded

Thank you.

Aug 11, 2022 -

Mercedes Benz of Medford responded

Wow, thank you so much for the kind review, Suzanne! Our team is truly grateful for all of your support over the years and we can't wait to share these kind comments with them. Take care and we'll see you next time here at Mercedes-Benz of Medford!

Aug 11, 2022 -

suzannefalces responded

My pleasure.

August 05, 2022

Had issue with "my toy" 2012 e-550 Sport Cpe. Drove down from Roseburg, Or. More

by EDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wolf
Aug 05, 2022 -

EDD responded

Air Conditioner needed re-charge, low on freon...

Aug 05, 2022 -

Mercedes Benz of Medford responded

Thanks for the five stars! We hope to see you back here at Mercedes-Benz of Medford for all of your future auto needs!

July 22, 2022

All issues were taken care of, questions answered. Staff was courteous and ever willing to help in whatever ways necessary. In fact, they went out of their way to see to our needs under difficult pers More

by nhsglobal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo, Dan
Jul 22, 2022 -

Mercedes Benz of Medford responded

Thanks for the five stars! We're happy to hear that your visit here at Mercedes-Benz of Medford was such a positive one and that Hugo and Dan could assist you. We hope to see you back for many more visits to come!

June 11, 2022

When my RV acted up while on a trip to see my family, this company let me stay overnight on their back lot and then got me on the road again by midday, despite already having a full calendar. They coul More

by dp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
Jun 14, 2022 -

Mercedes Benz of Medford responded

Thank you for the five stars! We appreciate the kind words and we're glad to hear that we could assist you. We hope to see you back for more future five-star experience with us here at Mercedes-Benz of Medford!

May 30, 2022

I happily taken aback by the “loaner” they had ready for me, I didnt even ask. They fit my husbands 550sl for a minor problem without question. I am happily pleased with this Mercedes dealership, I will co More

by nursenat67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachael
May 31, 2022 -

Mercedes Benz of Medford responded

Thank you for the five stars! We appreciate the kind words and are happy to hear that your time with us was such a positive one. We hope to see you here at Mercedes-Benz of Medford for all of your future automotive needs.