Mercedes Benz of Medford
Medford, OR
Filter Reviews by Keyword
By Type
Showing 34 reviews
Always a pleasure to visit MBOM. The front desk (Shannon and Dan) are always helpful, happy, attentive and knowledgeable. The work completed is explained meticulously and the phone l The front desk (Shannon and Dan) are always helpful, happy, attentive and knowledgeable. The work completed is explained meticulously and the phone lines are always open for any questions to be answered. More
Shannon and Dan were both by phone as I was stranded extremely understanding helpful and especially kind. It made me assured I was cared for. When I did all that I could thru there text pics on how to s extremely understanding helpful and especially kind. It made me assured I was cared for. When I did all that I could thru there text pics on how to stop the oil leak, I knew I must then Tow it to the professionals at Mercedes’ dealership. They pulled strings put me in out of order and fixed my motor home with in 24 hrs. Shannon your the greatest asset the dealership has, thank you More
As usual everything worked out very well. I had a great loaner and my car was available early the next day to keep valuable appointments, which I greatly appreciated. I had a great loaner and my car was available early the next day to keep valuable appointments, which I greatly appreciated. More
Everyone there is professional, helpful, interested in making each customer feel special. I dealt with Shannon, Matthew, and Lisa, all having the above qualities. I have been a customer at this dealershi making each customer feel special. I dealt with Shannon, Matthew, and Lisa, all having the above qualities. I have been a customer at this dealership since 2011, when I moved to So. Oregon from Marin Co., CA., and I have owned 10 plus Mercedes Benz Automobiles. This one is the best Dealership of all. Suzanne Duffy Falces More
All issues were taken care of, questions answered. Staff was courteous and ever willing to help in whatever ways necessary. In fact, they went out of their way to see to our needs under difficult pers Staff was courteous and ever willing to help in whatever ways necessary. In fact, they went out of their way to see to our needs under difficult personal circumstances. Couldn't have asked for more attentive, caring and professional interactions with both the service and financial staff. Extra thanks and appreciation to Hugo and Dan! More
When my RV acted up while on a trip to see my family, this company let me stay overnight on their back lot and then got me on the road again by midday, despite already having a full calendar. They coul this company let me stay overnight on their back lot and then got me on the road again by midday, despite already having a full calendar. They couldn't have been more kind. More
I happily taken aback by the “loaner” they had ready for me, I didnt even ask. They fit my husbands 550sl for a minor problem without question. I am happily pleased with this Mercedes dealership, I will co me, I didnt even ask. They fit my husbands 550sl for a minor problem without question. I am happily pleased with this Mercedes dealership, I will continue to service with Mercedes of Medford More