Mercedes Benz of Medford

I just had the pleasure of working with JEFF COOK in purchasing my new Mercedes. Jeff is extremely knowledgeable, patient and made this experience extra rewarding. I highly recommend that you see Jeff w purchasing my new Mercedes. Jeff is extremely knowledgeable, patient and made this experience extra rewarding. I highly recommend that you see Jeff when you come in for your next vehicle. More

Dan Wolf was very helpful in answering all my concerns. Always professional! Ruthbicela the loaner manager was very nice & helped me learn the workings of loaner vehicle. I found the service experience to Always professional! Ruthbicela the loaner manager was very nice & helped me learn the workings of loaner vehicle. I found the service experience to be top notch! More

Service was perfect as always and done in a timely manner. Loaner car was appreciated manner. Loaner car was appreciated More

Had a chassis alignment performed on our Sprinter 3500 C Class motorhome. The work was done on time within the quoted price. Very pleased with Mercedes Benz of Medford. Class motorhome. The work was done on time within the quoted price. Very pleased with Mercedes Benz of Medford. More

I had a good experience at Medford Mercedes. The loaner car was clean and Dan and service was very efficient and polite. The loaner car was clean and Dan and service was very efficient and polite. More

Thank you for working with us on the purchase for our new MB GLE 350. And especially understanding our situation with our son who has special needs (autism). The purchase went very smoothly and we are encour MB GLE 350. And especially understanding our situation with our son who has special needs (autism). The purchase went very smoothly and we are encouraged new car. Thank you again. More

Excellent service gave me a ride home and came and got me to come back. I’d highly recommend this dealership. to come back. I’d highly recommend this dealership. More

I am mostly happy with the service and keeping me a prized of what was being done prized of what was being done More

Bought my second Mercedes from this Dealership, thanks to the help of Jeff Cook, as sales associate with great perseverance. He got me into a car which was not for sale, arranged everything so that when I ar the help of Jeff Cook, as sales associate with great perseverance. He got me into a car which was not for sale, arranged everything so that when I arrived at the dealership, I was in and out with a trade, a purchase and guidance. When I was registering my vehicle in California, he assisted me with opening the hood, something I had no idea about. One call, Jeff answered, and the DMV operator could poke her head under it. JEff, you were great!! Thank you to all of you who helped me with this. More

Came in for a 4000 dollar break job. Rotors and pads on rear brakes. They did the front on accident. Then dropped off the car so I would pay for the job and not notice. I paid in cash an Rotors and pads on rear brakes. They did the front on accident. Then dropped off the car so I would pay for the job and not notice. I paid in cash and they won’t refund the money. Hugo the service manager drove the car to me himself. Said it was great. Yet you can hear and feel the same issue. The entire car shakes. Don’t trust this dealership. The new management or ownership doesn’t stand by their word More