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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
349 Reviews

349 Reviews of Mercedes-Benz of McKinney - Service Center

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April 20, 2024

Very courteous and friendly staff. I love the service given at this dealership from Jesus and Franklin especially More

by dc1blkbty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus and Franklin
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2024

Excellent service and prompt. If they can add text msgs through the service progression will be great additions More

by Alkhouri1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 12, 2024

Mercedes-Benz of McKinney provided me with an exceptional service experience. All the staff were professional and courteous. In particular I would like to highlight my Service Advisor Jesus Pachicano he wa More

by Kevin C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Pachicano
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 12, 2024

The service department at MB McKinney provides exceptional customer service and communication, and the service advisors are courteous and personable. . More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2024

All staff were incredibly pleasant. I was provided a brand new loaner and my service was completed in a timely manner More

by mbbuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2024

Great personal service from my advisor Gabriel. He is Friendly, Prompt, Knowledgeable and always ready to help. Great place to do business. More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2024

I received Great customer service by Stephen. and the repairs were very timely. Thank you Cathy More

by taagcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2024

This is where I purchased my car so I’m familiar with this dealership. Franklin is my sales person and I still have a connection with him he’s and my services person both are very professional. More

by Mariann Casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure Steven
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2024

Jesus (service advisor) and Gavin (shuttle service) were polite, endearing and made me feel comfortable. Both gentlemen were kind, professional and relatable. Thank you to the team for getting me back on th More

by Lenae Tippett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, Gavin
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2024

Stephen is a great advisor. He kept me up to date and effectively communicated my issues to the techs to get it repaired properly. More

by wildpachyderm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

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