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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
349 Reviews

349 Reviews of Mercedes-Benz of McKinney - Service Center

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May 11, 2024

Mr. Michael Johnson the service manager provided exceptional service and communication. He by far is a valued member of your team. The multiple services I have received at Mercedes of McKinney i More

by Southpaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 11, 2024

Excellent communication and service. Appointment was available next day for services. Friendly and professional people. More

by Shelley H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Jesus Pachicano
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 09, 2024

Excelente costumers service my car miss a part to set a metal dish they order for mi and fixed. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 09, 2024

My service was great and I felt well cared for and went over and above in service. My service manager did a super great job setting up a pick up for me and making sure my car was taken care of. He even f More

by kitkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 09, 2024

Very pleased with this dealership. Had my car fixed at MB Mckinney. The job was done right the first time, staff was very professional and kept me updated through the whole process. More

by AB.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 04, 2024

Agent Cristian is an amazing worker. He took his time to help me out and I was satisfied More

by maloba97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 02, 2024

We always receive Great service, follow up calls and messages with the updates on our car. More

by Jamie.streeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2024

Mercedes Mckinney is now my go to dealership, Michael in service is excellent and a understanding people person. You can tell he really cares and made us feel like we were his only client by his very detai More

by kevin thurman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2024

Good work, nice and clean dealership. Great service and a great advisor. Over all nice service and lone a car. More

by lorenewilborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2024

I went in because of a flat tire and everything was handled in a timely manner. More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

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